Job Responsibilities:
- Booking Management: Promptly handle reservation inquiries via phone, email, and digital channels.
- System Operations: Accurately process and update bookings, guest profiles, and special requests.
- Inventory Control: Monitor daily availability, group blocks, and last-minute changes while supporting revenue strategies.
- Team Collaboration: Liaise with Front Office, Sales, and Housekeeping, and assist with daily arrival and VIP reports.
- Compliance & Standards: Maintain accurate records, protect guest data, and promote company loyalty programs.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
