About Jo Academy
Jo Academy is a pioneering EdTech Company founded in 2014, offering a comprehensive digital learning platform across Jordan and the region. We serve diverse age groups through an integrated, interactive learning experience designed for national and international school students, as well as university learners.
Powered by AI and cutting-edge technologies, Jo Academy enables personalized and adaptive learning journeys that respond to different needs and learning styles. Today, we support over two million learners through thousands of interactive lessons and educational resources.
Jo Academy is a member of ULA Group, alongside ULA KSA, and contributes to a broader vision of integrating emerging technologies, such as AI-powered adaptive learning, AR/VR, and virtual schools, into the education ecosystem in the region and beyond.
Our Purpose
Jo Academy is driven by a clear purpose: to make education accessible, seamless, and engaging. Our mission focuses on increasing knowledge, building skills, and personalizing digital learning experiences. Through tech-enabled education, we are committed to empowering Arab learners, expanding their opportunities, and advancing digital education to better serve our community.
Our Values
At Jo Academy, we foster a culture of innovation, creativity, and impact. As a leader in the EdTech field, we are committed to delivering meaningful products and services that truly make a difference.
Our team is passionate, diverse, and excellence-driven, united by a shared belief in the power of education and technology to shape the future.
About The Role
We are currently seeking to hire a
Telemarketing Representative to join the
Sales Department. This role reports to the Sales Manager and works closely with marketing and customer support teams to support the promotion of Jo Academy’s digital learning platform and educational services.
The role involves contacting potential customers, introducing Jo Academy’s products, generating leads, and supporting the sales team by creating opportunities for subscriptions while ensuring a positive customer experience.
Key Responsibilities
- Contact prospective customers via phone to introduce Jo Academy’s educational services and learning platform.
- Follow up with leads generated through marketing campaigns and digital channels.
- Explain product features, pricing, and benefits to potential customers.
- Generate qualified leads and schedule follow-ups for the sales team.
- Maintain accurate records of calls and customer interactions in the CRM system.
- Address customer inquiries and provide relevant information about Jo Academy’s services.
- Build and maintain positive relationships with potential customers.
- Collaborate with marketing and sales teams to support campaign performance and lead generation.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1–3 years of experience in telemarketing, call centers, telesales, or customer service.
- Strong communication and interpersonal skills.
- Ability to work in a target-driven and fast-paced environment.
- Good organizational and time management skills.
- Familiarity with CRM systems and sales tools is an advantage.
- Proficiency in Arabic and English.
Recruitment Statement
Only qualified and shortlisted candidates will be contacted.
At Jo Academy, we are committed to equal opportunity, diversity, and inclusion. We welcome applications from candidates of all backgrounds, identities, and experiences.
