Employee Engagement Unit Manager

Bank of Jordan • Full-time • عمان, JO • 12h ago

Lead and manage the Employee Engagement function across the organization and overseas branches.
Set team objectives, supervise performance, and ensure business continuity.
Develop and implement engagement strategies aligned with overall HR strategy.
Oversee internal communication channels, meetings, and employee newsletters to ensure transparency and participation.
Manage Employer Branding and Employee Value Proposition (EVP) to attract and retain talent.
Measure and analyze engagement metrics (surveys, satisfaction, eNPS) and prepare dashboards and reports.
Enhance employee experience by reviewing and improving HR policies and processes.
Lead cultural initiatives, engagement programs, campaigns, and onboarding processes.
Conduct and analyze exit interviews to improve retention.
Ensure compliance with policies, operational controls, and business continuity requirements.

Requirements

Bachelor's degree in Business Administration or a related field.
At least 8 years of relevant professional experience.
Proficient in English (reading and writing).
In-depth knowledge of HR systems, policies, and procedures.
Strong understanding of internal and external regulations and operational processes.
Proficient with computer applications and HR systems.
Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
Analytical and problem-solving skills.
Supervisory and managerial experience.
Team-oriented with strong collaboration skills.
Effective planning and organizational abilities

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