Job Summary:
FHI 360 is a nonprofit organization that mobilizes research, resources and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. Our staff of more than 2,200 experts work in over 50 countries around the world. For over 50 years we have developed bold solutions to global challenges and creating measurable results through research and application of scientific breakthroughs. We listen to, learn from and work with communities to expand economic opportunity, improve health and well-being, and respond to humanitarian crisis.
The Senior Operations and Logistics Officer will be responsible and accountable for the delivery of all logistics-related service for the STRengthening Infectious Disease DEtection Systems (STRIDES) activity in Jordan, in accordance with FHI 360 and US Government regulations, policies and procedures. The Senior Operations and Logistics Officer will establish, oversee and/or execute systems for purchasing, supply chain management, travel, logistics, inventory management, facility management, fleet management and other administrative activities in support of successful project delivery. This position will collaborate with colleagues across departments to identify system needs, process bottlenecks, and to develop unique solutions to enable more timely, efficient, and accountable operations. He/she will support compliance monitoring, enforce systems that mitigate waste, fraud and abuse and develop instructional materials and facilitate trainings for staff as needed.
Accountabilities:
- Lead procurement processes in coordination with the Finance and Technical teams, ensuring compliance with US Government and organizational policies.
- Develop and maintain a procurement tracking system to monitor timelines and delivery status.
- Identify, vet, and manage vendors, support competitive bidding processes and documentation.
- Establish and maintain asset and inventory registry in Jordan, including equipment allocation & maintenance, and dispose of assets in accordance with donor regulations.
- Support supply chain planning and delivery of goods and equipment to program sites.
- Ensure logistic and procurement activities are properly documented and fully adhere to US Government export compliance as well as Jordan importation & customs regulations and relevant protocols.
- Collaborate with HQ support departments to identify operations and administration process bottlenecks and develop solutions appropriate for operations.
- Determine field operating costs allocated to logistics and procurement, including expense forecast and pipeline analysis.
- Ensure proper contract administration and vendor performance monitoring.
- Oversee management of project facilities and fleet, including offices, warehouses, storage units and vehicles, ensuring compliance with FHI 360 and US Government regulations.
- Oversee office management functions, including administrative support for travel, activities, meetings, etc.
Applied Knowledge & Skills:
- In-depth knowledge of procurement, budgeting, and supply chain management best practices for international development projects.
- In-depth knowledge of US Government policies and regulations governing acquisition awards.
- Working knowledge of managing security protocols for both staff and supplies.
- Capable negotiator, with significant and geographically varied experience establishing contracts, managing vendors, and ensuring products/services are delivered per specifications.
- Strong knowledge of operations, procurement, logistics, and administrative systems within donor-funded projects.
- Demonstrated ability to manage multiple operational processes simultaneously while meeting deadlines in a fast-paced environment.
- Experience implementing and monitoring procurement procedures, vendor selection processes, and documentation requirements.
- Knowledge of international donor procurement regulations expertise with fraud detection and investigation techniques necessary.
- Excellent verbal and written English and Arabic skills required.
Problem Solving & Impact:
- Works on problems of diverse scope that require analysis or interpretation of various factors.
- Exercises judgment within selecting methods and techniques to determine appropriate action.
- Builds productive working relationships with internal and external staff.
- Decision may affect a work unit or area within a department.
Supervision Given/Received:
- Coordinates closely with and gives direction and oversight to other administrative staff.
- Receives methods and procedures on new projects and assignments.
- May supervise or provide guidance to other lower-level personnel.
- Reports to Associate Director, Country Finance and Operations.
Education: **
- Bachelor Degree or its International Equivalent in Supply Chain, Logistics, Economics, Finance, Engineering or Business Administration.
- Master or other advanced degree preferred.
- Certification and/or Degree in logistics and/or supply-chain management preferred.
Experience: **
- Requires 5-8 experience in managing procurement, logistics & other operations, preferably for US Government-funded international development projects.
- In-depth working knowledge and expertise in US Government rules and regulations for international development contracts. Demonstrated ability to establish and execute operational procedures and processes that comply with US Government and organizational policies.
- Experience establishing operational systems (procurement, travel, administration, etc.) for new projects preferred.
- Proficiency with database management software, inventory management systems and on-line search tools required.
- Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
- Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.
- Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in international development projects.
Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift/move up to 5 lbs.
Technology to be Used:
- Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
Domestic travel 10-20%.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
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