Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.
With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.
Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.
Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.
With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.
Job Summary:
As the Associate Accounts Receivable Manager at Kitopi, you will be responsible for overseeing the management of all incoming payments, maintaining accurate accounts receivable records, and leading a team of AR professionals. You will ensure that accounts are properly monitored, customer payments are processed timely, and any discrepancies or issues are addressed promptly. This role also involves collaborating with Sales and other teams to improve cash flow management and reduce the risk of bad debts.
Key Responsibilities:
- Oversee the day-to-day accounts receivable functions, including the management of the AR ledger, customer invoicing, and collections.
- Lead and mentor the AR team, ensuring they meet their KPIs and maintain a high level of efficiency.
- Ensure accurate and timely invoicing of customers, ensuring that billing terms and conditions are adhered to.
- Monitor accounts receivable aging reports and manage overdue accounts, following up with customers for payment collection.
- Work closely with Sales and Operations teams to resolve billing discrepancies, disputes, and customer queries.
- Analyze and improve cash flow processes to enhance receivables turnover and minimize overdue balances.
- Develop and implement effective credit policies and procedures to manage credit risk.
- Review and approve customer credit limits, ensuring compliance with company policy.
- Prepare and present AR reports for senior management, including aging reports, cash collections, and bad debt provisions.
- Ensure the AR team maintains up-to-date and accurate customer records, including payment terms and credit information.
- Support the month-end and year-end closing processes for accounts receivable, ensuring accuracy in financial reporting.
- Drive process improvements to enhance efficiency and accuracy within the AR function.
- Ensure compliance with all internal control policies and accounting regulations related to accounts receivable.
Required Qualifications:
- Bachelor's degree in Accounting, Finance, or a related field.
- 7+ years of experience in accounts receivable, finance, or credit management, with at least 2 years in a leadership role.
- Strong understanding of accounts receivable processes and cash flow management.
- Experience with ERP systems (e.g., SAP, Oracle, NetSuite) and proficiency in Microsoft Excel.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage a team and drive results in a fast-paced environment.
- Strong analytical skills and ability to provide actionable insights from financial data.
- Detail-oriented with a focus on accuracy and efficiency.
- Strong problem-solving skills and ability to handle customer queries and disputes
Recruitment Process and Timeline
First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.
If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.
Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.
So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.
Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
