Description
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for
information technology, academic, government and professional testing programs around the world.
Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Test Administrator/ Invigilator to join our team based in
Amman, Jordan .
Summary
The Test Administrator is responsible for administrating all aspects of the testing operations in
assigned test center of Pearson Professional Centers by providing high quality on-site service in
accordance with strict operational policies and procedures of the examination processes.
Core Competencies
- Detail-oriented
- Communication skills
- Problem-solving
- Organizing skills
- Customer focus
- Ethics and value
Required Knowledge And Experience
- Minimum one year customer service experience required
- Exposure in a testing environment strongly preferred
- Experience with Microsoft Office and Windows applications required
Skills And Abilities
- Strong written and oral communication skills, excellent command of Arabic and good command of English
- Customer service skills required
- Be flexible in work hours
- Be comfortable to work in a quiet testing environment
- Ability to work in a team
- Effective time management skills
- Ability to handle a reasonable amount of stress
- Strong attention to detail and vigilance
- Problem-solving skills
- Ethics and trust
- Knowledge in operating a computer (Microsoft Office), printer, and other office equipment
- Annual Pearson Professional Centers certification for Test Administrator required - Must pass re-certification annually
Primary Responsibilities
The Test Administrator position is responsible for providing secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
- Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Sunday through Thursday - however, candidates may have to work on a Friday or Saturday if demand requires it. The hours will normally be between 8:00AM and 8:00PM, although there may be occasions when shifts extend beyond 8:00PM according to client demand. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, Minimum
15 hours per week , an hourly rate of
3.05 JOD with an expectation to work more hours if needed.
Who We Are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING
&CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type
Req ID: 22315
