"About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
The Program / Department / Team
The Operations Department provides key support to the entire country program in procurement, asset management, warehouse management, fleet management and facilities & office management for successful program implementation.
The Position (General Position Summary)
The Procurement Coordinator is responsible for supporting procurement activities of Mercy Corps’ Palestine Programs and working closely with Administration, Finance and Logistics.
Essential Responsibilities:
POSITION/ TECHNICAL RESPONSIBILITIES:
• Responsible for chairing grading invitations
• Prepares bid selection matrix
• Prepares a tender summary for review and approval
• Draft procurement contract/PO for review and approval
• Ensures procurement file is reviewed for documentation according to the checklist and quality content of supporting documents
• Oversees procurement tracker and vendor experience notes
• Responsible for the uploads of all contracts/PO's to the subawards report
• Participates in assigned project regular meetings to discuss procurement plan and anticipated procurement planning.
• Stay up to date on all relevant MC policies, procedures, manuals, and guidelines to ensure compliance
• Supports procurement initiatives
• Coordinate and oversee procurement activities across all MC Palestine operational areas including Jerusalem, West Bank, and Gaza, through Amman.
• Ensure PRs are reviewed, prioritized, and processed efficiently in line with procurement thresholds and donor requirements.
• Support preparation and review of RFQs/RFPs and procurement documentation, ensuring compliance with MC policies.
• Coordinate tender processes, ensure transparent bid evaluations, and support preparation of selection matrices and tender summaries.
• Maintain procurement trackers, supplier performance notes, and documentation uploads to required platforms.
• Participate in program meetings to support procurement planning and delivery timelines.
• Lead procurement orientation for new staff.
• Ensure the procurement function operates with strong communication, follow-up, and clear coordination across departments.
• Serve as the focal point for cross-office procurement alignment and compliance across MC Palestine and Amman operations.
• Support procurement initiatives and continuous improvement efforts.
• Liaise with Finance to resolve documentation queries and support timely invoice payment.
SAFEGUARDING RESPONSIBILITIES:
• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Supervisory Responsibility
Procurement Assistant
Accountability
Reports Directly To: MCP Operations Manager
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
● 5 years of experience in large scale procurement.
● Strong organizational skills.
● Ability to interact effectively with international and national personnel.
● Excellent oral and written English skills.
● High computer skills in MS Office programs, especially in MS Excel.
● Strong organizational skills.
● A demonstrated ability to multi-task and process information into action so as to not delay program activities.
● A clear understanding of procurement ethics and donor compliance is essential.
Success Factors
The successful Procurement Coordinator will coordinate procurement tasks to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. The most successful Mercy Corps staff members have a solid commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions / Environmental Conditions
The position is based in Amman Jordan, and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Team Engagement and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).
الصون و الأخلاق
ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.
كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).
RECRUITMENT SCAMS & FRAUD WARNING
Mercy Corps has become aware of scams involving false job offers. Please be advised:
Recruiters will never ask for a fee during any stage of the recruitment process.
All active jobs are advertised directly on Akhtaboot.
Official Mercy Corps emails will always arrive from a @mercycorps.org email address.
Please report any suspicious communications to ((integrityhotline@mercycorps.org))
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