Job Description: Office Manager & Receptionist (Facility
& Operations)
Job Summary
The Office Manager will oversee daily office operations and
ensure the company’s facility is functioning efficiently, safely, and
professionally. This role is responsible for managing administrative processes,
supervising facility maintenance, coordinating with vendors, and supporting
staff to maintain an organized and productive work environment. The ideal
candidate is highly organized, proactive, and capable of handling diverse
responsibilities with minimal supervision.
Key Responsibilities
Facility & Office Operations
Oversee the day-to-day operation of the company’s facility, ensuring a clean, safe, and well-maintained working environment.
Manage office layout, workstation assignments, and workspace optimization.
Coordinate maintenance, repairs, and inspections with external vendors and service providers.
Monitor and ensure proper functioning of office equipment, utilities, and building systems (e.g., HVAC, safety systems).
Administrative & Managerial Duties
Develop and implement office policies, procedures, and operational standards.
Oversee front desk and administrative support functions to ensure high-quality service delivery.
Manage company documentation, records, and administrative workflows.
Health, Safety & Compliance
Ensure compliance with company policies and local regulations related to workplace safety and facility management.
Conduct regular facility checks to identify hazards or maintenance needs.
Coordinate emergency preparedness, including drills and safety procedures.
Staff & Team Support
Support employees with workspace needs, equipment requests, and general office assistance.
Coordinate company events, meetings, and internal communications as needed.
Serve as the point of contact for facility-related inquiries from staff and stakeholders.
Budget & Resource Management
Assist in developing and managing the office operations budget.
Track expenses and identify cost-saving opportunities related to facility operations.
Required Qualifications
2–5 years of experience in office management, facilities coordination, or administrative operations.
Strong understanding of facility maintenance, office workflows, and vendor management.
Proficiency in Microsoft Office Suite and office management software/tools.
Excellent verbal and written communication skills.
Preferred Qualifications
Experience managing office operations in a similar industry.
Knowledge of workplace safety standards and facility compliance requirements.
Experience supervising administrative staff or reception teams.
Skills & Competencies
Strong organizational and time-management abilities.
Excellent interpersonal and customer service skills.
Ability to handle multiple priorities and adapt to changing needs.
Strong analytical and problem-solving skills.
Proactive mindset with strong attention to detail.
Ability to work independently and make operational decisions.
Education and Certifications
Diploma or bachelor's degree in business administration, office management,
facilities management, or related field.
Certifications in facility management, administration, or workplace safety are a plus.