About Mundo Media Marketing Agency:
Mundo Media is a creative marketing agency driven by passion, purpose, and performance.
Based in Amman, Jordan with branches in UAE, KSA & Oman.
1.Position Overview
The Operations Manager will oversee the daily operations of the agency, ensuring smooth workflow across departments including client services, creative, digital, production and strategy. This role requires a strong balance between organizational leadership, project management, and process optimization to support business growth and client satisfaction.
The ideal candidate is highly organized, detail-oriented, and capable of leading cross-functional teams in a fast-paced marketing environment.
2.Key Responsibilities
- Operational Leadership
- Develop, implement, and optimize operational processes and workflows to increase efficiency and quality of service.
- Coordinate between creative, account management, media, and digital teams to ensure timely project delivery.
- Monitor key operational KPIs and report performance to senior management.
- Team Leadership
- Mentor, train, and supervise staff across different functions.
- Foster a culture of collaboration, accountability, and continuous improvement.
3.Qualifications
- Bachelor’s degree in Business Administration, Marketing, or related field (Master’s degree or PMP certificate is preferred).
- 5+ years of experience in operations or project management within a marketing, advertising, or creative agency.
- Strong knowledge of marketing processes.
- Exceptional organizational, leadership, and problem-solving skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Excellent communication and interpersonal skills.
Agencies experience is a Must.
(At Mundo Media, we don’t just follow trends we set them),
Good Luck
