SAP Manager

Dar Al Dawa Development & Investment Co • Full-time • عمان, JO • 3w ago

Job Scope

Overseeing and managing the comprehensive implementation, support, and enhancements of the SAP environment across various functional modules including SAP rollout to other sites and countries
Ensuring that all SAP-related activities align with the company's strategic objectives and regulatory requirements
Lead a team of SAP professionals, coordinate with multiple stakeholders, and ensure the successful deployment, integration, and maintenance of the SAP system

Duties And Responsibilities

Lead, maintain, support, and continuously enhance SAP environment including the end-to-end implementation of SAP modules FI, CO, PP, MM, QM, PM, SD, Cash Management, MRP, ML, SAP Analytics Cloud (SAC), SAP Integration Suite, Platform Enterprise Agreement, Integrated Business Planning for sales & operations (IBP), Manufacturing for P&S, and AI Unit
Manage, lead, and mentor a team of SAP professionals, fostering a collaborative and efficient work environment to support the business operations meeting their goals
Allocate and manage resources effectively, including budgeting, staffing, and scheduling, to ensure the timely and efficient SAP support and projects delivery
Develop comprehensive project plans, set timelines, and manage budgets for the SAP implementation projects
Lead the coordination and proper documentation of SAP support, implementation, and enhancements including technical and functional specifications, Unit Testing, UAT, and other related documentation
Maintain the proper compliance and validation of the SAP system and enforce the proper change management process
Coordinate with SAP ABAP, BASIS System Administration, and SAP Security resources to delver the needed support and projects
Ensure that the SAP implementation and support complies with industry standards, Good Manufacturing Practices (GMP), FDA 21 CFR Part 11, GAMP 5, and regulatory requirements, particularly those specific to the pharmaceuticals sector
Stay abreast of the latest SAP technologies and trends, continuously seeking opportunities to improve system functionality, efficiency, and user experience
Maintain clear communication with internal stakeholders, including end-users, IT departments, and senior management to ensure alignment with business objectives
Identify, mitigate, and manage risks, ensuring timely resolution of issues in both SAP support and projects
Provide training and support to end-users to ensure efficient use and optimization of the SAP system
Oversee relationships with third-party vendors and consultants involved in the SAP support and projects implementation processes
Lead organizational change management efforts to ensure smooth transitions and adoption of new SAP processes and systems by end-users
Establish metrics and KPIs to monitor the performance and effectiveness of the SAP system, providing regular reports to senior management
Coordinate with business teams, inspectors, and auditors in providing the needed information
Respond to the inquiries from inspectors and regulatory agencies

Education Level

Bachelor's or master's degree in computer engineering, information systems, industrial Engineering or a related field
SAP Certificates in relevant modules are significant asset
Project management certifications such as PMP, ACP…etc. are highly desirable
Certificates from reputable organizations in supply chain and Finance are highly desirable

Required Experience

SAP hands-on experience delivering projects and support is a must
Minimum of 8 years of experience in SAP implementation and support
SAP experience in pharmaceuticals manufacturing is a significant asset
SAP 4/HANA hands on project implementation and support experience are significant asset
Experience dealing with regulatory inspections and audits are highly desirable

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