Company Description Grip Fitness Empire is a comprehensive fitness destination that brings premium training programs, an indoor swimming pool, and dynamic group exercise (GX) classes together under one roof. The facility is designed to support individuals at every stage of their fitness journey, from beginners to high-performance athletes. Members benefit from a supportive fitness community that encourages progress, motivation, and well-being. Grip Fitness Empire aims to redefine training by providing high-quality equipment, expert guidance, and an empowering environment. Team members are invited to be part of a growing movement that treats fitness as a personal and collective empire.
Role Description This is a full-time, on-site Sales Staff role based at Grip Fitness Empire in Amman. The Sales Staff member is responsible for welcoming prospective members, conducting facility tours, and clearly explaining membership options, pricing, and services. Daily tasks include engaging with walk-in guests, responding to inquiries in person and by phone or digital channels, and following up with leads to convert them into members. The role involves processing memberships and renewals, maintaining accurate sales records, and collaborating with the front desk and trainers to ensure a seamless member experience. The Sales Staff member is also expected to participate in promotional activities, support marketing campaigns, and contribute to a positive, energetic atmosphere in the club.
Qualifications
- Candidates should possess strong customer service and client relationship skills, with the ability to build rapport and maintain a welcoming, professional presence.
- Candidates should possess sales and negotiation skills, including lead follow-up, membership closing techniques, and basic understanding of sales targets and KPIs.
- Candidates should possess effective communication skills, both verbal and written, and be comfortable presenting membership options and responding to questions clearly.
- Candidates should possess basic administrative and computer skills, including handling membership forms, data entry, and using CRM or point-of-sale systems.
- Candidates should possess an interest in fitness and wellness, with the ability to understand and communicate the benefits of training programs, classes, and facilities.
- Experience in retail, hospitality, or fitness club sales is beneficial, as is the ability to work flexible hours, including evenings and weekends.
- A high school diploma or equivalent is required; additional education in business, marketing, or sports management is an advantage.
