Role Description The Ecommerce Manager role is a full-time, on-site position based in Amman, Jordan. The Ecommerce Manager oversees daily online store operations, including managing product listings, pricing, promotions, and inventory accuracy. This role analyzes sales performance and customer behavior, optimizes conversion funnels, and coordinates with marketing, sales, and operations teams to support campaigns and ensure a consistent customer experience. The Ecommerce Manager also monitors platform performance, resolves issues quickly, manages relationships with vendors or marketplace partners, and contributes to strategic planning for revenue growth. Regular responsibilities include reporting on key metrics, testing new initiatives, and recommending improvements to user experience and online merchandising.
Qualifications
- Strong analytical skills to interpret data, track KPIs, and drive data-informed decisions.
- Excellent communication skills for clear collaboration with internal teams, external partners, and stakeholders.
- Proven sales experience with a focus on ecommerce growth, upselling, and cross-selling strategies.
- Hands-on experience in e-commerce platforms and operations, including catalog management and order workflows.
- Marketing knowledge and experience in digital campaigns, customer acquisition, and retention strategies.
- Bachelor’s degree in Business, Marketing, E-commerce, or a related field is preferred.
- Experience with analytics and ecommerce tools (e.g., Google Analytics, major ecommerce platforms) is beneficial.
- Strong organizational skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment.
- Ability to work on-site in Amman, Jordan and collaborate effectively in a cross-functional team setting.
