Sales Operations Executive

iSolution • Full-time • عمان, JO • 1d ago

Key Responsibilities

Support the sales team with day-to-day sales operations and administrative activities
Maintain and update customer, prospect, and opportunity information in the CRM system
Prepare and maintain sales reports, dashboards, and performance trackers
Track leads, opportunities, quotations, proposals, and sales pipelines
Coordinate with Sales, Finance, Marketing, and other internal teams to ensure smooth sales processes
Assist in preparing quotations, proposals, presentations, and sales-related documents
Monitor sales activities and follow up on pending actions with relevant stakeholders
Maintain accurate records of customer interactions, deals, and sales documentation
Support sales forecasting and pipeline reviews
Assist with order processing, invoicing coordination, and documentation where required
Identify gaps or inefficiencies in sales processes and suggest improvements
Ensure timely and accurate completion of sales-related reports and MIS
Support the sales team in meeting operational and business requirements

Requirements

Bachelor's degree in Business Administration, Commerce, Marketing, or a related field
2-3 years of experience in Sales Operations, Sales Coordination, Business Operations, or a similar role
Hands-on experience with CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms
Good knowledge of MS Excel/Google Sheets and reporting
Strong organizational and time-management skills
Good analytical and problem-solving abilities
Excellent written and verbal communication skills
Strong attention to detail and accuracy
Ability to coordinate with multiple teams and manage competing priorities
Experience in the technology, cloud, SaaS, or IT services industry is an advantage

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