Join Orange Jordan Family , Where Caring, Responsibility & Boldness drive growth, innovation & collaboration!
Be part of a team that's shaping the future.
We are committed to offering the best to our customers, colleagues & stakeholders.
We keep our promises, act responsibly, and speak the truth.
We are ambitious and determined and take the initiative to seize opportunities.
#Lifeatorange #Orangeishere #careersinjordan #nowhiring #jobopening #technology #boostyourcareer
Key Accountabilities:
- Calculate monthly fixed commissions, rental payments, and operational utility deductions (electricity, water, and related shared costs) for franchise partners.
- Assist in structuring and applying variable commission schemes, cluster definitions, and customized commission packages.
- Manage monthly invoices of franchise shops rent, water and electricity bills and make sure to be deducted from the monthly commission
- Initiate and follow up the end-to-end execution of lease and sublease contracts for franchise locations in close coordination with Legal, Logistics, and Franchise Partners.
- Manage contract renewal cycles, secure document archiving, Commercial Registration (CR) updates, and work permit maintenance.
- Establish and consolidate working hours of all shops across regions in alignment with Regional Managers.
- Lead onboarding and qualification verification workflows for new franchise staff alongside with all stack holders
- Extract, analyze, and distribute daily FTTH/Fiber activity reports to monitor shop performance against commercial objectives.
- Track and drive FTTH registered requests to completion by ensuring alliance with defined Sales and Technical SLAs.
- Act as the main operational link to resolve pending sales, technical, and provisioning requests across internal teams.
- Register, monitor, and resolve the IT Service Requests (ITSRs) and Major Technical Problem (MTP) incidents impacting shop operations.
- Manage security exceptions and access permissions for franchise in coordination with security team.
- Coordinate and follow up all field technical enhancements and site maintenance, including switch upgrades, network improvements, and UPS installations.
- Supervise logistics and setup support for new shop openings, shop relocations, and renovations.
- Communicate operational updates, such as power outages, modified store hours, and holiday schedules, to key internal and external stakeholders via email, WhatsApp, and phone calls.
- Make sure that sales targets allocation across franchise shops and sales advisors are aligned with regions and channel target
- Issue performance and analysis reports to identify gaps between actual performance and targets for each shop and company and develop corresponding action plans.
- Sanity check and quality assurance of sales genuineness through contract review, customer calls, and system reports.
Education & Experience:
- Bachelor’s degree in business administration, Accounting, Economics.
- 0-1 year of experience in the same field
