Role Overview
At EFS Facilities Services, we are looking for a detail-oriented Senior Executive – HR will support the effective delivery of HR operations across EFS Jordan, ensuring smooth execution of employee lifecycle activities, HR policies, documentation, employee relations, and compliance with applicable Jordanian labour regulations.
The role will work closely with HR, Operations, Talent Acquisition, Payroll, Finance, and business stakeholders to ensure timely, accurate, and efficient HR service delivery across projects and operational locations.
Key Responsibilities
- Manage day-to-day HR operations and employee lifecycle activities, including onboarding, transfers, promotions, confirmations, resignations, and exit formalities.
- Maintain accurate and up-to-date employee records, personnel files, HR documentation, and HRIS data.
- Coordinate with the Talent Acquisition team on onboarding, mobilization, documentation, and deployment of new employees.
- Ensure timely completion of joining formalities, employment documentation, employee data updates, and HR system transactions.
- Support employee relations by addressing employee queries, grievances, disciplinary matters, and workplace concerns.
- Monitor attendance, leave, absence, and employee records, ensuring timely follow-up and resolution of discrepancies.
- Coordinate with Payroll and Finance on employee master data, salary changes, deductions, and payroll inputs.
- Ensure compliance with Jordanian labour laws, statutory requirements, company policies, and internal HR procedures.
- Support the preparation and submission of government and statutory documentation and reports.
- Assist with administration of employee benefits, insurance, and other HR-related services.
- Prepare regular HR reports, dashboards, employee statistics, and management reports.
- Support internal and external HR audits by ensuring employee records and documentation are complete and compliant.
- Coordinate with Operations and site management to address manpower, employee relations, and HR operational requirements.
- Support employee engagement, communication, and HR initiatives across EFS Jordan.
- Maintain strict confidentiality of employee information and ensure appropriate handling of sensitive HR data.
- Perform other HR-related responsibilities assigned by the HR Manager or management.
Qualifications & Experience
- Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline.
- 5–7 years of relevant HR experience, preferably within Facilities Management, Construction, Hospitality, or other manpower-intensive industries.
- Strong experience in HR Operations, employee lifecycle management, and employee relations.
- Good knowledge of Jordanian labour laws and HR compliance requirements.
- Experience working with HRIS/HRMS platforms and Microsoft Office.
- Experience supporting both blue-collar and white-collar employees will be an advantage.
- Strong English and Arabic communication skills preferred.
- Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced operational environment.
Why Join EFS Facilities Services?
- Be part of a leading regional Facilities Management organisation.
- Work in a dynamic and multicultural HR environment supporting large-scale FM operations.
- Gain exposure to HR operations, employee relations, compliance, and workforce management.
- Collaborate with diverse operational and corporate stakeholders across EFS Jordan.
