Who We Are
At Namaa, we build and operate tech-enabled urban infrastructure that gives consumers fast, reliable access to meals, groceries, and everyday essentials.
Traditional retail models, built around brick-and-mortar locations, often struggle to compete in today’s digital-first landscape. Challenges such as cost efficiency per square foot, logistics-optimized locations, and seamless technology integration have made it clear that a new approach is needed.
We believe the future of foodservice and commerce lies in purpose-built infrastructure designed for speed, accuracy, and scalability. That’s why Namaa was established—to power the next generation of digital food and quick commerce ecosystems across the Middle East.
Our ecosystem is driven by a portfolio of specialized business units, including
KitchenPark,
CloudRetail, and
Profood Properties, each playing a key role in enabling brands to grow and thrive in an increasingly on-demand world.
What You’ll Do
As a Social Media & Content Associate, you will be responsible for shaping and executing our social media presence across multiple brands. This role combines content strategy, copywriting, content planning, and community management to create engaging campaigns that strengthen brand awareness and drive audience growth.
Part of our Marketing team, you will develop content strategies, manage publishing calendars, craft compelling messaging, and ensure a consistent brand voice across all social media platforms. This role is ideal for someone who understands what content resonates with different audiences, stays on top of social media trends, and uses performance insights to continuously improve results.
Key Responsibilities
- Develop and execute social media content strategies that align with brand objectives and marketing campaigns across multiple brands.
- Create engaging, platform-specific copy and messaging for LinkedIn, Instagram, TikTok, Facebook, and other digital channels.
- Plan and manage content calendars, ensuring a consistent and strategic publishing schedule across all social media platforms.
- Collaborate with cross-functional teams to produce high-quality creative content that reflects the brand's identity and goals.
- Identify emerging social media trends, formats, and cultural moments to create timely and relevant content that increases engagement and audience growth.
- Ensure consistency in brand voice, tone, and messaging across all customer-facing content.
- Manage day-to-day social media activity, including scheduling posts, monitoring channels, and responding to comments, messages, and community interactions in a timely and professional manner.
- Support the development of campaign concepts, content briefs, and creative direction for marketing initiatives.
- Monitor social media performance, audience engagement, and campaign effectiveness, providing regular reports and actionable recommendations to optimize future content.
- Analyze content performance and creative asset effectiveness using platform analytics and data-driven insights to continuously improve results.
- Stay informed on industry best practices, competitor activity, and evolving platform features to identify new opportunities for brand growth.
What We’re Looking For
- Bachelor's degree in Marketing, Communications, Journalism, Digital Media, Public Relations, or a related field.
- 3–5 years of experience in social media management, content marketing, digital marketing, or content strategy.
- Strong copywriting and storytelling skills, with the ability to adapt messaging across different audiences and social media platforms.
- Experience developing content calendars and managing social media publishing schedules.
- Proven experience creating social media strategies that drive audience growth, engagement, and brand awareness.
- Strong understanding of major social media platforms, content trends, algorithms, and platform best practices.
- Experience using social media management and analytics tools (e.g., Meta Business Suite, LinkedIn Analytics, Hootsuite, Sprout Social, Buffer, or similar).
- Excellent organizational skills with the ability to manage multiple campaigns and priorities simultaneously.
- Strong collaboration and communication skills, with experience working cross-functionally with creative and marketing teams.
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What Else You Need To Know
This role is based in our Amman office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
Ready to join us as we serve those who serve others?
