Company Description
Quqa Trading Co. is a regional leader in selling, marketing, and distributing food products, ingredients, equipment, and supplies to the food, foodservice, and hospitality industries. With a strong commitment to meeting customer needs, Quqa ensures timely delivery, competitive pricing, and reliable service. The company’s philosophy emphasizes mutual success, recognizing that its growth relies on the success of its customers. Quqa is dedicated to creating long-lasting partnerships and delivering excellence in every aspect of business operations.
Role Description
This is a full-time, on-site role for a Sales Coordinator, located in Amman, Jordan. The role involves supporting sales operations, coordinating with clients, managing customer inquiries, and ensuring smooth communication between teams. The Sales Coordinator will handle administrative tasks related to sales, assist in processing orders, maintain records, and contribute to achieving sales targets by providing exceptional customer service and organizational support.
Daily Tasks
- Process incoming sales orders, verify accuracy, and coordinate with logistics to ensure timely delivery.
- Update daily sales figures, prepare performance dashboards, and share reports with the sales team and management.
- Respond to client inquiries, resolve complaints, and maintain strong relationships with distributors and retailers.
- Monitor stock levels, liaise with supply chain teams, and prevent product shortages or overstock situations.
- Organize meetings, plan field visits, and align sales representatives’ schedules with company priorities.
- Assist in executing marketing campaigns, track promotional activities, and ensure materials reach retailers.
- Maintain customer records, update contact details, and log interactions for accurate tracking.
- Highlight gaps, and provide feedback to improve sales efficiency.
Qualifications
- 1–3 years in sales coordination, customer service, or FMCG operations.
- Strong skills in Microsoft Office (Excel, PowerPoint, Word) and CRM tools.
- Excellent verbal and written communication for liaising with teams and clients.
- Ability to multitask, manage deadlines, and coordinate across departments.
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
- English proficiency is a must.
