Shalati is looking for an experienced, energetic, and results-driven Branch Manager to lead one of our retail branches and ensure an excellent experience for both customers and the team.
The ideal candidate should be a strong leader who can manage daily operations, drive sales performance, maintain high service standards, and create a positive and organized working environment.
Key Responsibilities:
• Manage the branch’s daily retail operations
• Lead, motivate, and supervise the sales team
• Achieve branch sales targets and monitor performance
• Ensure a high level of customer service and customer satisfaction
• Monitor stock availability, merchandising, and product presentation
• Coordinate inventory, replenishment, and stock movements
• Ensure the branch is always clean, organized, and aligned with Shalati standards
• Prepare and review daily and monthly sales reports
• Handle customer inquiries, complaints, and operational challenges professionally
• Manage staff schedules, attendance, and overall team performance
• Coordinate with management, warehouse, marketing, and other departments
• Support promotional campaigns, seasonal activities, and in-store activations
What We’re Looking For:
• Previous experience in retail management or a similar supervisory role
• Strong leadership and team-management skills
• Excellent communication and customer-service skills
• Sales-oriented mindset with the ability to achieve targets
• Strong organizational and problem-solving skills
• Ability to work in a fast-paced retail environment
• Good understanding of inventory and retail operations
• Flexibility to work retail hours, weekends, and during peak seasons
• Good command of Arabic and English is an advantage
- ng and training individuals
Required Skills
Preferred Skills
Pay range and compensation package
Equal Opportunity Statement
