About Jo Academy
Jo Academy is a pioneering EdTech company founded in 2014, providing a comprehensive digital learning platform across Jordan and the region. We serve diverse age groups through interactive and integrated learning experiences for school and university learners.
Powered by AI and advanced technologies, Jo Academy supports personalized learning journeys and currently serves over two million learners through thousands of interactive lessons and educational resources.
Jo Academy is a member of ULA Group, alongside ULA KSA, contributing to a broader vision of integrating emerging technologies such as AI-powered learning, AR/VR, and virtual education into the regional education ecosystem.
Our Purpose
Our mission is to make education accessible, engaging, and impactful by increasing knowledge, building skills, and personalizing digital learning experiences. We are committed to empowering Arab learners and advancing digital education across the region.
Our Values
We foster a culture of innovation, creativity, and impact. Our team is passionate, diverse, and driven by excellence, united by a belief in the power of education and technology to shape the future.
About The Role
We are seeking a
Social Media Officer to join our Marketing/Communications team. The role is responsible for managing and enhancing the organization’s digital presence across social media platforms. The Social Media Officer works closely with internal teams to deliver engaging content, strengthen brand visibility, and support overall marketing objectives.
Key Responsibilities
- Plan, create, and schedule engaging content across all relevant social media platforms in alignment with brand objectives.
- Coordinate with graphic designers and video editors to produce high-quality visual content for posts, reels, and stories.
- Manage monthly content calendars and publishing schedules to ensure consistency and organization.
- Monitor and analyze content performance using Meta Insights and other analytics tools to inform content strategy.
- Generate creative ideas for short-form and interactive content to boost engagement.
- Manage day-to-day community interactions by responding to comments and direct messages professionally and promptly.
- Collaborate with internal departments to ensure consistency in messaging and communication goals.
- Support the execution and monitoring of paid social media campaigns.
- Prepare regular performance summaries and reports aligned with content calendars.
- Perform any other related tasks assigned by the direct supervisor.
Education
Minimum Requirements
- Bachelor’s degree in Marketing, Business Administration, Social Media, Multimedia, or any related field.
Experience
- 2–5 years of experience in social media management, content creation, and audience engagement.
Training & Certifications
- Social media certifications are preferred but not mandatory.
- Content creation and moderation skills are an advantage.
Behavioral Competencies
- Attention to detail
- Accountability
- Initiative and learning agility
- Team collaboration and support
- Effective communication
- Time management and resilience
- Customer focus
Technical Competencies
- Proficiency in managing content across platforms such as Instagram, Facebook, TikTok, X (Twitter), LinkedIn, etc.
- Familiarity with design and editing tools such as Adobe Creative Suite, Canva, or Figma.
- Experience or basic knowledge in Meta Ads Manager and paid campaign support.
- Strong analytical skills using Meta Business Suite, Google Analytics, and platform dashboards.
- Proficiency in Microsoft Office Suite.
- Experience with communication tools such as Zoom, MS Teams, Google Meet, or Slack.
Recruitment Statement
Only shortlisted candidates will be contacted. Jo Academy is an equal opportunity employer and is committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of background or identity.
