Telesales Manager
📍 Amman, Jordan | Fully On-site
🎯 Key Responsibilities
- Sales Strategy: Develop and implement effective telesales strategies to achieve monthly, quarterly, and annual revenue targets.
- Sales Department Leadership: Lead the sales function, overseeing Team Leaders and Course Consultants while ensuring strong operational performance.
- Sales Performance & Forecasting: Monitor sales performance, analyze key business metrics, forecast results, and provide actionable insights to senior management.
- Process & CRM Optimization: Continuously improve sales processes, CRM utilization, SOPs, and lead-management practices to increase conversion and reduce lead leakage.
- KPI & Performance Management: Establish clear KPIs, monitor team performance, and ensure Team Leaders are accountable for achieving their targets.
- Team Development: Support recruitment, onboarding, coaching, and development of sales leadership and frontline teams.
- Cross-Functional Collaboration: Partner with Marketing, Operations, and Customer Service teams to improve lead quality, customer experience, and overall sales performance.
- Revenue Growth: Identify opportunities to improve conversion rates, sales productivity, and overall departmental profitability.
✅ What We’re Looking For
- Bachelor’s degree in Business, Marketing, Management, or a related field.
- 5–7 years of experience in telesales, business development, sales, or customer acquisition.
- At least 3 years of proven sales-management experience, preferably managing Team Leaders and/or teams of 30+ employees.
- Experience in B2C, EdTech, E-learning, education, or other high-volume sales environments is highly preferred.
- Strong understanding of sales funnels, forecasting, KPIs, and performance management.
- Demonstrated ability to develop sales strategies and translate business objectives into measurable action plans.
- Strong leadership and coaching skills, with experience building and developing high-performing teams.
- Excellent analytical and problem-solving abilities.
- Native-level Arabic and professional fluency in English.
- Comfortable working in a fully onsite environment in Amman, Jordan.
🕐 Working Schedule
- Saturday – Wednesday: 1:00 PM – 9:00 PM
- Thursday: 1:00 PM – 6:00 PM
- Friday: Day Off
🚀 Why Join 51Talk?
- Be part of a rapidly growing global EdTech company.
- Lead and shape a growing sales organization in Jordan.
- Work in a dynamic, target-driven environment with significant opportunities for professional growth.
- Make a direct impact on business growth and team performance.
📩 How to Apply
Interested candidates can reach out directly:
Email: sohilama@51talk.com
WhatsApp: 01205576576
