Overview – KPMG Middle East
KPMG has grown to become one of the largest professional service providers in the Middle East, with three core lines of service: Audit, Tax, and Advisory. Currently, KPMG’s ME workforce exceeds 5,000 professionals. With ambitious growth objectives, we are continuously looking for exceptional talent across functions and levels.
KPMG operates with an experienced leadership team and dedicated regional resources, enabling us to combine our professional expertise, global technologies, and tailored solutions to meet our clients’ needs. Our vision is to be recognized as a truly transformed firm, trusted by our people, our clients, and society.
We value the fresh perspectives that experienced professionals bring. Whether you are currently working in industry, the public sector, a boutique firm, or another Big Four organization, at KPMG you can expect to make an impact from day one.
Job Summary
The Learning Associate ensures that programs run smoothly end-to-end — from logistics and learner communications to reporting and vendor coordination — while maintaining a strong learner experience and operational excellence.
Duties and Responsibilities
1. Program Coordination & Delivery:
- Support the execution of learning programs (virtual, in-person, and hybrid).
- Manage logistics such as participant nominations, room bookings, materials, and facilitator coordination.
- Liaise with vendors, facilitators, and internal teams to ensure seamless delivery.
- Oversee attendance tracking, evaluation forms, and follow-up communications.
2. Learning Administration:
- Maintain accurate learning records in LMS (e.g., Degreed, SuccessFactors, Cornerstone).
- Generate and analyze reports on participation, feedback, and completion rates.
- Support compliance tracking (e.g., CPD or mandatory learning).
- Ensure adherence to L&D governance, processes, and policies.
3. Stakeholder Support:
- Partner with Learning Business Partners to support service line or function-specific needs.
- Respond to learner queries and provide a positive, solutions-oriented experience.
- Support coordination across the Middle East region— aligning delivery calendars, vendor bookings, and communications.
4. Communications & Engagement:
- Draft and distribute learning invites, newsletters, and post-program communications.
- Assist in marketing and promoting learning initiatives to drive participation.
- Support internal campaigns such as Learning Weeks.
5. Continuous Improvement
- Collect participant feedback and identify opportunities to enhance delivery and impact.
- Support digital learning initiatives and adoption of learning technologies.
- Stay updated on emerging learning trends and tools.
Qualifications & Skills
Education & Experience
- Bachelor’s degree in human resources, Business, Psychology, or related field.
- 1–3 years of experience in Learning & Development, HR, or Talent Management.
- Experience coordinating training or events preferred.
Knowledge & Technical Skills
- Familiarity with Learning Management Systems (e.g., Degreed, SuccessFactors, Cornerstone).
- Strong MS Office and digital collaboration skills (Excel, PowerPoint, Teams, SharePoint).
- Excellent organizational and project coordination abilities.
- Strong written and verbal communication skills.
Behavioral Competencies
- Service-oriented and proactive.
- Attention to detail and a high sense of accountability.
- Ability to multitask and manage competing priorities.
- Collaborative, team-focused mindset.
- Passion for learning and personal growth.
What We Offer
KPMG supports equal opportunities for all candidates and is committed to providing both personal and professional development for its employees. We foster a collaborative and supportive environment, built on mutual respect and diversity. We prioritize employee well-being and promote innovative approaches to work-life balance, ensuring our people have the resources to thrive both professionally and personally.
