About Acuative
Acuative is a global IT solutions provider committed to delivering top-tier managed services, managed solutions, and network infrastructure support. With a client-first mindset and a relentless drive for excellence, we empower organizations to scale securely and efficiently. Our success is powered by our people—we invest in our employees through continuous on-the-job training, mentorship, and assisted learning that helps to grow our teams. At Acuative, you’ll find a collaborative environment built on professionalism, innovation, and the shared pursuit of achieving high results. Join us and help shape the future of IT.
Overview
As a Resource Coordinator, you will play a vital role in optimizing the allocation and utilization of internal resources to ensure smooth and efficient project delivery across the enterprise. Working closely with project managers, technical leads, and client teams, you will manage resource schedules, monitor capacity, and coordinate workload distribution. This position requires strong organizational and communication skills to effectively balance priorities, forecast resource needs, and support project success.
Key Responsibilities
Resource Planning & Allocation
- Manage project scheduling and internal resource allocation across multiple technical teams.
- Collaborate with project managers to assign the right resources to the right projects at the right time.
- Maintain a rolling resource calendar reflecting current and forecasted project requirements.
- Track resource capacity and team capabilities to ensure optimal workload distribution.
Coordination & Communication
- Act as a liaison between client-facing and technical departments to align project scope with resource availability.
- Communicate resourcing updates, potential conflicts, and project impacts to relevant stakeholders.
- Support project prioritization based on urgency, client importance, and internal capacity.
Tracking & Reporting
- Monitor resource utilization, project timelines, and allocation efficiency.
- Maintain accurate documentation and reports on resource usage and project assignments.
- Assist in scheduling future projects according to resource availability and workload forecasts.
Budget & Support
- Support in securing adequate budget allocation for project resourcing.
- Provide regular updates and reports on resource performance and utilization trends.
Required Qualifications & Experience
- Education: Bachelor’s degree in Business Administration, Project Management, or a related field.
- Experience: Minimum of 2 years of experience in resource coordination, project support, or a similar role.
- Proficiency in MS Office (Excel, Outlook, Word) for tracking and reporting.
- Strong organizational and multitasking abilities with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and perform effectively under pressure.
- Strong command of English (written and verbal).
Desired Skills
- Familiarity with project management tools and scheduling systems.
- Experience working in IT, telecom, or managed services environments.
- Analytical mindset with the ability to interpret resource data and trends.
- Collaborative and proactive approach to problem-solving.
Equal Opportunity Statement
At Acuative, we believe our strength comes from our people—and that includes people from all backgrounds. We are proud to be an Equal Opportunity Employer, committed to creating a workplace where everyone feels valued, respected, and supported. Our inclusive culture encourages growth, creativity, and collaboration across all levels of the company. No matter who you are, if you’re passionate about doing great work, you’ll find a place with us.
