Role Overview
We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease.
What We’re Looking For
- Exceptional communication skills and a natural ability to multitask
- A commitment to customer satisfaction and fostering strong relationships
- Proficiency in computer systems and software
- Ability to remain calm and composed under pressure
- Strong problem-solving skills and a keen attention to detail
- A positive, ethical attitude with a proactive approach
- Previous customer service experience is preferred
- Fluency in English is essential
What We Offer
- Competitive salary
- Comprehensive health insurance
- Ongoing learning and development opportunities
- A friendly, inclusive and supportive work culture
- Performance bonus strategy
Working Hours/days
- Rotational shifts with two days off a week.
- Shift timings between 1:00PM and 1:00AM Local time.
- Overtime may be requested based on urgency and business needs.
If you are interested apply your updated resume and mention CSR on subject to: Hr@7insights-jo.com
