About The Company
Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all.
We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since our inception, we have grown exponentially and currently operate in Saudi Arabia and Jordan.
At Jeeny, we value innovation, teamwork, and a passion for delivering exceptional user experiences. Join us in our mission to transform the transportation landscape.
Job Brief:
As a Market Intelligence Associate, you will play a pivotal role in our organization and will be responsible for managing and tracking key performance indicators (KPIs) and Market Intel research team, maintain dashboards, support field and focus groups research, collect, clean and analyze data to identify trends, and key takeaways for inform data driven decision-making. This role requires proactive, on-ground interaction and engagement with drivers and mystery shoppers to understand field challenges and market trends to enhance driver and passenger engagement.
Key Responsibilities:
- Communication:
- Coordinate with internal teams to monitor the performance of Mystery Shoppers and Drivers and take necessary actions
- Collaborate with cross-functional teams to align on research needs and execute research projects successfully
- Data Integrity:
- Track, monitor, and maintain the performance of Fleet Drivers and Mystery Shoppers as per targets and take necessary actions
- Ensure accuracy and completeness of data for analysis and reporting in daily/weekly/monthly trackers
- Market Research:
- Design and support the execution of field research to gather insights for informed decision-making
- Stay up to on market trends, methodologies and insights through field observations and collected data
- Performance monitoring:
- Collect, clean, enter, and organize data for analysis
- Develop and maintain key performance Indictors (KPIs) dashboards to track the performance of KPIs of KSA and Jordan to provide meaningful insights
- Develop and maintain key performance indicators (KPIs) dashboards to track the performance of our market Intel fleet across KSA and Jordan
- Analyze and interpret data, providing actionable insights to stakeholders
- Contribute to data entry by visualizing findings from research and compiling them for end-user review
Requirements
- At least 1 to 3 years of experience in data analytics, market research, or related fields
- Proficiency in both written and spoken Arabic and English
- Proficient in data analytics such as Excel, Google Sheets, SQL
- Strong analytical skills with a passion for data-driven decision making
- High attention to detail, commitment to producing high-quality work, and strong problem-solving
Benefits
What We Offer:
- Market competitive salary
- An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set
- An environment that encourages you to take ownership and produce excellent outcomes every day
- Health benefits and life insurance
- Hybrid work model
- Flexible working hours
- Monthly codes to commute freely
