We are seeking a dynamic Retail and Brand Manager to oversee the operations of our retail shops, ensuring seamless day-to-day management and customer satisfaction. This role involves leading, training, and supporting the retail team, addressing customer complaints, and maintaining high service standards. The manager will collaborate closely with the Supply Chain Manager and Factory Manager to ensure efficient product delivery and operational flow. Additionally, they will be responsible for handling corporate sales and coordinating with a third-party marketing agency to enhance brand visibility and drive business growth. Strong leadership, organizational, and communication skills are essential for success in this role.