Job Purpose and General Objectives
Develop and manage field-based sales opportunities by identifying customer and project requirements, recommending suitable technical solutions, preparing engineering and commercial proposals, and converting opportunities into confirmed orders. Build lasting relationships with customers, contractors, consultants, and project stakeholders while achieving agreed sales objectives and ensuring customer satisfaction.
Main Duties and Responsibilities
- Identify and develop new business opportunities with contractors, consultants, project owners, industrial customers, contractors, and other assigned accounts.
- Plan and conduct regular field visits, customer meetings, and project-site visits to identify needs and develop relationships.
- Manage assigned customers and maintain consistent follow-up on inquiries, active quotations, and upcoming projects.
- Understand engineering and technical requirements and recommend appropriate products, systems, and solutions from the approved portfolio.
- Review project drawings, specifications, BOQs, RFQs, and related technical information to support accurate proposals.
- Prepare or coordinate designs, quantity takeoffs, and relevant engineering calculations as required by the customer and within the role’s technical authority.
- Prepare technical and commercial quotations, product proposals, and supporting documentation in coordination with relevant internal departments.
- Manage the sales cycle from lead identification and customer inquiry through quotation, negotiation, order closing, and delivery follow-up.
- Negotiate with customers within approved pricing, discount, credit, and commercial authority limits; escalate exceptions for approval.
- Coordinate with operations, inventory, procurement, logistics, and technical teams to confirm availability, suitability, delivery, and customer commitments.
- Conduct product presentations and technical discussions with customers and project stakeholders when required.
- Achieve assigned sales and business-development targets and provide periodic pipeline, activity, and performance reports.
- Update customer profiles, field-visit records, opportunities, quotations, and follow-up activities in Odoo/CRM or the approved company system.
- Monitor market and competitor activities, new projects, and customer feedback; share relevant commercial opportunities and market insights.
- Coordinate customer complaint resolution and after-sales follow-up with the responsible departments.
- Follow company procedures for quotations, contracts, customer service, quality, collections, site safety, and confidentiality.
Authorities Granted
- Visit and communicate with existing and prospective customers within the assigned area and approved sales plan.
- Prepare and submit technical and commercial quotations within approved pricing, terms, and delegated authority.
- Recommend appropriate products and technical alternatives within verified specifications and authorized scope; seek specialist approval where needed.
- Negotiate and follow up sales opportunities within approved limits; refer exceptional terms to the Sales Manager.
- Request product, pricing, inventory, delivery, and technical information from relevant departments to fulfill customer requirements.
Skills and Competencies Required
- Bachelor’s degree in Civil, Electrical, Industrial Engineering, or a relevant engineering discipline.
- Minimum 2 years of experience in technical sales, field sales, or engineering-related sales; industrial-sector experience is preferred.
- Ability to understand and interpret technical specifications, engineering drawings, BOQs, and project requirements.
- Ability to support technical proposals, quantity takeoffs, basic engineering calculations, and customer-requested design information.
- Demonstrated aptitude for customer prospecting, relationship management, project-based selling, and sales closing.
- Strong communication, presentation, negotiation, interpersonal, and objection-handling skills.
- Customer-focused problem solving, sound commercial judgment, and disciplined follow-up.
- Self-motivated and target-oriented, with effective time management and the ability to work independently in the field.
- Good computer skills, including Microsoft Office, with ability to maintain accurate Odoo/CRM or other sales system records.
- Good command of English, written and spoken, and professional communication skills in Arabic.
- Valid driving licence and willingness to conduct regular customer and project-site visits.
Work Environment / Physical Requirements
- Physical and mental fitness appropriate for regular customer visits, fieldwork, and project-site activities.
- Predominantly field-based work with office time required for technical proposals, coordination, and sales reporting.
- Walking, standing, and movement within client premises or construction sites may be required.
Work Environment (Noise / Odours / Weather / Hazards)
- Regular visits to customer locations, offices, construction sites, and industrial facilities; exposure to traffic, weather, dust, or site noise may occur.
- Follow customer-site access requirements, approved health and safety procedures, and applicable personal protective equipment (PPE) rules.
