Supply Chain Manager – Jordan
Location: Irbid or Amman, Jordan (On-site)
Position Summary
The Supply Chain Manager is responsible for leading the day-to-day operations of the Jordan Supply Chain organization, including Quotes & Pricing, Procurement, Logistics, and Inventory Management. This position is responsible for building and leading a high-performing team while ensuring competitive pricing, reliable supplier performance, on-time material availability, and efficient logistics operations.
The successful candidate is an experienced people leader who can manage multiple departments simultaneously, develop employees, negotiate effectively with suppliers, and continuously improve operational performance.
Key ResponsibilitiesLeadership & Team Management
- Lead and develop a multi-functional organization of approximately 20–30 employees
- Recruit, coach, mentor, and retain high-performing team members
- Establish performance expectations, KPIs, and accountability
- Conduct regular performance reviews and employee development planning
- Foster a culture of teamwork, continuous improvement, and customer focus
- Coordinate priorities across multiple departments to meet business objectives
Quotes & Pricing
- Manage the quoting and pricing function to ensure timely, accurate, and competitive quotations
- Develop pricing strategies that balance competitiveness and profitability
- Review margin performance and pricing trends
- Support complex customer quotations and escalation requests
- Standardize pricing processes and improve quoting efficiency
Procurement & Supplier Management
- Develop and execute sourcing strategies
- Negotiate pricing, lead times, payment terms, and supply agreements
- Build and maintain strong supplier relationships
- Evaluate supplier performance using quality, delivery, cost, and responsiveness metrics
- Resolve supply disruptions and implement corrective actions
- Identify opportunities for cost reduction and supply chain improvements
Logistics & Inventory Management
- Oversee international and domestic logistics operations
- Ensure timely movement of materials and customer shipments
- Optimize inventory levels while maintaining customer service
- Improve inventory accuracy and inventory turns
- Monitor freight costs and transportation performance
- Develop contingency plans for supply interruptions
Operational Excellence
- Establish KPIs and monitor department performance
- Drive process improvements using data and metrics
- Collaborate with Sales, Engineering, Manufacturing, Quality, and Finance
- Develop standard operating procedures and best practices
- Lead cross-functional improvement initiatives
Qualifications Required
- Must be fluent in English
- Bachelor's degree in Supply Chain, Business, Engineering, Operations Management, or related field
- 7+ years of supply chain leadership experience
- 5+ years managing multi-functional teams
- Experience leading 20–30 employees
- Strong supplier negotiation experience
- Experience managing pricing and procurement operations
- Experience with inventory planning and logistics
- Excellent leadership, communication, and organizational skills
- Strong analytical and decision-making abilities
- Advanced Excel and ERP system experience
Preferred
- PCB, electronics manufacturing, or industrial manufacturing experience
- Experience with international sourcing and global suppliers
- Lean Manufacturing or Six Sigma knowledge
- APICS/ASCM (CPIM or CSCP) certification
- Experience implementing process improvements and KPI dashboards
Key Competencies
- Leadership and coaching
- Negotiation
- Pricing strategy
- Supplier relationship management
- Procurement
- Inventory management
- Logistics
- Financial and commercial acumen
- Data analysis
- Problem solving
- Strategic thinking
- Process improvement
- Decision making
- Cross-functional collaboration
Success Measures
- Competitive quote turnaround and pricing accuracy
- Gross margin improvement
- Supplier on-time delivery and quality performance
- Procurement cost savings
- Inventory accuracy and inventory turns
- Logistics cost and delivery performance
- Employee engagement and retention
- Achievement of departmental KPIs
