Extensya is looking for motivated and customer-focused French-Speaking Customer Service Agents to join our team in Jordan.
We are seeking university graduates who are fluent in French and passionate about delivering excellent customer service in a professional and dynamic work environment.
Responsibilities:
- Handle customer inquiries via phone, email, and chat professionally
- Resolve customer complaints and provide appropriate solutions
- Ensure high levels of customer satisfaction
- Accurately document customer interactions and follow procedures
- Maintain professionalism and service quality standards
Requirements:
- Bachelor’s degree is mandatory
- Fluency in French is mandatory
- Good command of English
- Strong communication and interpersonal skills
- Previous customer service experience is a plus
- Ability to work rotational shifts
- Good computer skills
- Currently based in Jordan
What We Offer
- Competitive salary package
- Friendly and professional work environment
- Career development and growth opportunities
- International exposure within a leading outsourcing company
Job Details
- Location: Jordan
- Employment Type: Full-time / On-site
- Industry: Customer Service / BPO / Call Center
