Company Description
Design Community for Printing Services LLC specializes in providing customized apparel and promotional products.
Known for superior customer service, innovative solutions, and competitive pricing, the company has become a trusted resource for many of Jordan's leading businesses. We focus on creating memorable experiences by offering tailored solutions for each client's needs. Our dedication to attention to detail and personalized communication ensures a high-quality customer experience. Located in Amman, we are committed to delivering exceptional products and services.
Key Responsibilities
• Manage customer communications across social media platforms and messaging channels, including WhatsApp, Instagram, Facebook, and other digital platforms.
• Respond to comments, direct messages, and customer inquiries professionally and promptly.
• Follow up on customer requests and coordinate with internal departments to ensure timely and accurate responses.
• Collaborate with internal departments to ensure consistency in messaging and communication goals.
• Support the execution and monitoring of social media activities and paid campaigns.
• Monitor audience engagement and maintain positive interactions across digital platforms.
• Prepare regular performance summaries and reports related to social media engagement and communication performance.
• Perform any other related tasks assigned by the direct manager.
Requirements
· Bachelor’s degree in Business Administration or a related field is required.
· Minimum 1 year of experience in social media management.
· Excellent Arabic and English communication and writing skills.
· Strong organizational skills and attention to detail.
· Ability to manage multiple tasks and meet deadlines.
