Job description:
About Us
With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.
Line of Service Overview Internal Firm Services (IFS)IFS is a network of specialist support professionals, which includes Clients & Markets, Finance, Human Capital, Marketing & Communications, Office Management, Risk & Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.
Business Unit Overview
Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence, drives innovative workforce practices, and leverages seamless, tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service, fostering a culture rooted in agility, collaboration, integrity, and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities - ensuring trust, equity, and operational excellence across the organization.
How You’ll Contribute
As a People & Culture Manager, you will lead the design and delivery of people engagement initiatives, and the firmwide people experience agenda. This role plays a critical part in strengthening cultural alignment and enhancing employee connectivity across the region
Responsibilities include but are not limited to:
People Experience Agenda
- Lead the design and delivery of the internal people experience roadmap—spanning culture, wellbeing, recognition, inclusion efforts, and behavioural alignment
- Partner with COEs to embed people experience principles into core HC programs.
Employee Engagement
- Lead the planning, rollout, and evaluation of employee engagement programs that strengthen morale, connection, and culture
- Facilitate engagement campaigns, focus groups, manager toolkits, appreciation moments and action‑planning workshops.
- Drive firmwide engagement cycles and integrate insights into People & Culture priorities.
People Survey Reporting & People Insights
- Manage the firm’s engagement pulse surveys and analyse pulse survey outcomes, identify trends, and generate actionable insights for senior stakeholders
- Analyse survey results, drive insights and create clear narrative summaries, and recommendations to support decision‑making.
Transformation Leadership
- Lead the design and delivery of People & Culture transformation initiatives that enhance employee engagement, culture, wellbeing, recognition, and employee experience across the firm.
- Translate strategic One HC priorities into structured transformation workstreams with clear outcomes, milestones, and impact measures.
Project & Program Management
- Manage end‑to‑end project lifecycle for major P&C initiatives, including planning, scope definition, resource coordination, risk and issue management, and progress reporting.
- Drive consistent use of PMO best practices such as maintaining updated project documentation, status tracking, project plans, metrics, and consolidated reporting.
Internal Communications
- Lead the development and execution of cohesive internal communications aligned with the firm’s Human Capital tone of voice, values, and culture,
- Partner closely with HC leadership, and business stakeholders to ensure clear, engaging, timely communication on people priorities, change initiatives, and firmwide campaigns.
What You’ll Bring
Experience & Skills
- 8–10 years of relevant experience in People & Culture, Internal Communications, Employee Experience, or Engagement roles.
- Experience with leading and executing transformational People & Culture initiatives
- Proven experience designing and delivering communication strategies for large organisations.
- Strong capability in insights, reporting, or people analytics—including interpreting engagement data and translating it into action.
- Experience leading people programs, engagement campaigns, or culture initiatives.
- Ability to influence leaders, manage complex stakeholder environments, and drive cross‑functional initiatives
- Strong project management and organisational skills; ability to manage multiple initiatives simultaneously.
- Strategic Storytelling & Project Enabling
- Presentation, Stakeholder & Project Delivery Excellence
- Communication, Change & Project Management Competency
- Proficiency in MS Office and HR analytics tools.
How You’ll Make a Difference
At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
Why You’ll Love Working at PwC
At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.
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