Requirement:
- Design, develop, and customize JIRA workflows, screens, fields, and permissions to support business processes.
- Integrate JIRA with other tools and platforms as required.
- Provide technical support and troubleshooting for JIRA-related issues.
- Collaborate with cross-functional teams to gather requirements and deliver JIRA solutions.
- Maintain JIRA system health, performance, and security.
- Develop and maintain JIRA plugins, scripts, and automation using appropriate frameworks (e.g., ScriptRunner, REST APIs).
- Document configurations, processes, and customizations.
- Train and support end users on JIRA best practices.
- Compliance with security and governance standards.
Education:
- Bachelor’s degree in Computer Science, Information Technology.
Experience:
- 5+ years of hands-on experience in JIRA development and administration.
- Experience with JIRA plugin development, scripting, and automation.
- Experience in integrating JIRA with other systems.
