"Job Title: Senior Legal Officer – Azraq Camp
Location: Jordan
About CARE Jordan
CARE International established a presence in Jordan in 1948, in response to the Palestinian refugee crisis. Over the past 77 years, CARE has supported Palestinian, Iraqi, Somali, Sudanese, and Syrian refugees, as well as host communities.
CARE’s work follows a strong nexus approach that connects humanitarian assistance, resilience, and longer-term development. This includes a sustained humanitarian program in Azraq camp and community-led initiatives that strengthen protection, economic empowerment, and social cohesion. CARE places localization at the center of its model, partnering with community-based organizations and refugee-led structures to design and deliver programs that are inclusive, accountable, and rooted in local leadership. CARE seeks a world of hope, tolerance, and social justice, where poverty is overcome and all people live with dignity and security.
In Jordan, CARE is recognized for its commitment to humanitarian protection and empowerment, particularly for women and girls, ensuring their rights are upheld and human potential is realized. CARE leads interventions in humanitarian protection, economic empowerment, and civic engagement, focusing on the fight against poverty, gender-based violence, and social injustice.
CARE values equality, integrity, transformation, excellence, diversity, and respect for human dignity. We are committed to safeguarding the welfare of children, young people, and adults, and we ensure that only those who share these values are recruited.
Job Summary
CARE Jordan is seeking a highly capable Senior Legal Officer to lead the delivery of high-quality, timely, and protection-sensitive legal assistance for refugees and other vulnerable individuals in Azraq Camp. This is a fixed-term position for twelve months, extendable subject to funding and performance, based in Azraq Camp with regular presence across all camp villages in line with CARE Jordan procedures. Reporting to the Project Manager, the Senior Legal Officer will ensure strong legal counselling, legal information, practical accompaniment, case follow-up, and referral coordination for individuals facing documentation barriers, movement restrictions, civil status issues, family-related legal concerns, and other protection-linked legal risks. The role is expected to maintain a response-first, risk-based approach, closely integrated with case management and other protection services, while ensuring confidentiality, safeguarding, inclusion, and accurate documentation. The Senior Legal Officer will also support service quality, strengthen coordination with relevant service providers and authorities, and contribute to reporting readiness, evidence management, and continuous improvement of legal protection services in Azraq Camp.
Key Responsibilities
Specialized Legal Service Delivery and Case Response (35%)
-Lead the day-to-day delivery of specialized legal services in Azraq Camp, ensuring timely, safe, and high-quality support to individuals and households facing urgent legal and documentation-related protection risks.
-Provide legal counselling, legal information, and case-specific guidance on civil documentation, family-related legal issues, access to services, movement-related barriers, and other relevant legal protection concerns affecting refugees in the camp.
-Conduct legal assessment of cases referred through protection case management, outreach, self-referral, or partner referral channels, and determine the most appropriate response pathway based on severity, urgency, and protection implications.
-Provide or coordinate practical accompaniment and case follow-up with relevant authorities and service providers where legal barriers are directly affecting safety, dignity, access to rights, or access to essential services.
-Ensure that legal service delivery remains survivor-centered, confidential, non-discriminatory, and fully aligned with CARE standards, internal procedures, and approved project scope.
Case Prioritization, Legal Documentation, and Quality Assurance (20%)
-Review incoming legal cases and priorities action based on severity of legal risk, protection urgency, and the likely consequences of delay or inaction.
-Maintain complete, accurate, and up-to-date legal case files, trackers, and supporting documentation in line with confidentiality, data protection, and filing standards.
-Ensure that all legal actions, decisions, referrals, follow-up steps, and case closures are clearly documented and justified.
-Identify recurring legal barriers and procedural bottlenecks affecting camp residents and propose practical improvements to strengthen service quality and case progression.
-Support consistent application of legal service standards, internal guidance, and case handling protocols across all assigned legal work.
Coordination, Referrals, and External Liaison (15%)
-Maintain close coordination with protection colleagues, case workers, psychosocial support staff, community focal points, and relevant external actors to ensure coherent and timely legal response pathways.
-Coordinate referrals to qualified lawyers, legal aid providers, documentation support actors, and other service providers when specialized intervention beyond CARE’s direct scope is required.
-Follow up on referrals to ensure they are completed, documented, and producing a practical outcome for the affected individual wherever feasible.
-Maintain professional communication and working relationships with relevant camp stakeholders and authorities, in line with CARE’s mandate, neutrality, and internal guidance.
-Represent CARE Jordan in assigned legal or protection coordination discussions related to camp-based legal service delivery when requested by the Project Manager.
Reporting, Evidence Management, and Stewardship (15%)
-Ensure robust accountability through complete and well-organized legal service records, evidence files, and case documentation that are reporting-ready and audit-ready.
-Contribute timely inputs to internal and donor reporting by summarizing achievements, trends, case types, barriers, challenges, corrective actions, and lessons learned with clarity and professionalism.
-Coordinate with monitoring and evaluation colleagues to support data quality, service tracking, and analysis of legal service access and outcomes.
-Support careful follow-up of activity implementation against work plans and relevant budget lines, flagging risks, delays, or underutilization early.
-Contribute implementation-grounded insights to improve legal service design, feasibility, sequencing, and operational problem-solving.
Program Quality, Safeguarding, and Team Support (10%)
-Promote strong legal service quality through disciplined follow-up, practical problem-solving, and consistent adherence to safeguarding, confidentiality, and do-no-harm principles.
-Ensure that legal services are accessible and inclusive for women, girls, boys, older people, and persons with disabilities, including through reasonable accommodation and adapted communication where needed.
-Support orientation, coaching, and technical guidance for legal assistants, volunteers, or other assigned team members, as applicable.
-Strengthen day-to-day collaboration between legal, protection, psychosocial, and community-based functions to ensure integrated support to high-risk cases.
OTHER RESPONSIBILITIES AS ASSIGNED (5%)
Carry out other relevant tasks assigned by the Program Manager to support program delivery, quality, and organizational priorities.
Requirements
-Bachelor’s degree in law, Legal Studies, Human Rights, Social Sciences, or a related field, or an equivalent combination of education and relevant work experience.
-Postgraduate qualification and/or recognized training in refugee law, legal aid, protection, humanitarian action, case management, or a related field.
-5 to 8 years of progressive professional experience in legal aid, legal counselling, legal protection, or protection programming with a strong legal component.
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Demonstrated experience working in Jordan and strong familiarity with refugee protection issues and the legal and administrative environment relevant to refugees and vulnerable groups.
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Proven experience handling legal cases related to civil documentation, family-related legal matters, access to services, movement restrictions, or other protection-linked legal barriers.
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Strong experience in case documentation, service tracking, follow-up, and evidence management.
- Strong experience coordinating with internal case management teams, service providers, and relevant authorities while maintaining confidentiality and protection principles.
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Strong written and spoken Arabic. Good working ability in English. - Strong judgement, communication, and interpersonal skills, with the ability to explain legal options clearly to people in stressful situations.
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Strong commitment to safeguarding, confidentiality, inclusion, and respectful engagement with affected communities.
Contract Duration:
6 months, with the possibility of extension.
CARE International in Jordan is an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race, color, religion, sex, or disability.
How to Apply:
Applications must be submitted by May 6, 2026. Shortlisting and interviews will begin thereafter.
Please send your application to: jor.recruitment@care.org
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