Company Description
Tala Bay Hotels and Resorts is a luxury brand in Aqaba, Jordan, offering a self-sufficient gated community focused on hospitality. The brand aims to be Jordan's top family destination by creating unique and memorable experiences while contributing to the local community's development.
Role Description
This is a full-time on-site role for a Reservations Agent at Tala Bay. The Reservations Agent will be responsible for handling phone & email reservations, providing excellent customer service, communication with guests, and performing receptionist duties.
Qualifications
- Phone Etiquette, Communication, and Customer Service skills
- Experience in Reservations and Receptionist Duties
- Excellent interpersonal and problem-solving skills
- Ability to work effectively in a team
- Proficiency in multiple languages is a plus
- Previous experience in the hospitality industry preferred
- High school diploma or equivalent