Hamsa AI is an Arabic voice AI platform building the next generation of speech intelligence - from speech-to-text and text-to-speech across Arabic dialects, to intelligent voice agents and AI-powered phone agents for inbound and outbound calls. We serve industries including call centers, banking, HR, media, and more.

We are looking for a Senior QA Engineer to join our growing team. In this role, you will own quality across our AI-driven products - leading both manual and automated testing efforts, shaping our QA foundation, and working closely with engineers, product managers, and project leads to ensure every release meets the highest standard.

Responsibilities

Lead QA efforts across multiple projects, ensuring alignment with product and engineering goals.
Design and execute comprehensive test strategies covering functional, regression, integration, and API testing.
Define and implement automated testing processes, standards, and best practices across the team.
Test voice and conversational AI features including STT accuracy, TTS quality, voice agent conversation flows, and inbound/outbound call scenarios across Arabic dialects.
Create and maintain detailed test plans and test cases for web and API layers.
Identify, document, track, and prioritize bugs, ensuring timely resolution in collaboration with development teams.
Provide quality-focused input during requirement analysis planning and grooming sessions.
Mentor junior QA engineers and drive continuous improvement of QA practices and documentation across the team.

Qualifications

4-5 years of experience in software quality assurance and testing.
Solid experience in both manual and automated testing across web products.
Strong experience with API testing tools such as Postman or similar.
Proven ability to define and implement QA processes and test strategies.
Experience with bug tracking tools such as Jira or Linear.
Strong understanding of SDLC and QA methodologies.
Excellent communication, leadership, and stakeholder management skills.
Strong attention to detail with a proactive mindset toward quality improvement.
Experience testing voice, audio, or conversational AI products is a strong plus.
Familiarity with Arabic language or dialects is an advantage.

Hamsa

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