About Jo Academy
Jo Academy is a pioneering EdTech company founded in 2014, offering a comprehensive digital learning platform across Jordan and the region. We serve diverse age groups through an integrated, interactive learning experience designed for national and international school students, as well as university learners.
Powered by AI and cutting-edge technologies, Jo Academy enables personalized and adaptive learning journeys that respond to different needs and learning styles. Today, we support over two million learners through thousands of interactive lessons and educational resources.
Jo Academy is a member of ULA Group, alongside ULA KSA, and contributes to a broader vision of integrating emerging technologies, such as AI-powered adaptive learning, AR/VR, and virtual schools, into the education ecosystem in the region and beyond.
Our Purpose
Jo Academy is driven by a clear purpose: to make education accessible, seamless, and engaging. Our mission focuses on increasing knowledge, building skills, and personalizing digital learning experiences. Through technology-enabled education, we are committed to empowering Arab learners, expanding their opportunities, and advancing digital education to better serve our community.
Our Values
At Jo Academy, we foster a culture of innovation, creativity, and impact. As a leader in the EdTech field, we are committed to delivering meaningful products and services that truly make a difference.
Our team is passionate, diverse, and excellence-driven, united by a shared belief in the power of education and technology to shape the future.
About The Role
The
Senior Accounts Receivable (A/R) is responsible for managing and optimizing the end-to-end accounts receivable cycle, ensuring accurate billing, timely collections, effective account reconciliation, and reliable financial reporting.
This role plays a key part in maintaining healthy cash flow, minimizing outstanding receivables, and mitigating credit risks while ensuring compliance with financial policies and accounting standards.
Operating within the fast-paced EdTech sector, the role requires a strong understanding of subscription-based billing, installment plans, payment processing, and customer account management.
The Senior Accounts Receivable professional will work closely with internal teams and customers to resolve payment discrepancies, strengthen collection processes, and support the financial stability and operational efficiency of Jo Academy.
Key Responsibilities
- Manage the end-to-end accounts receivable process, including invoice generation, payment processing, account reconciliation, and collection follow-up.
- Monitor customer payment schedules, credits, and installment plans, ensuring timely payments and compliance with company policies and applicable legal requirements.
- Administer installment agreements, process installment payments, update customer accounts, and investigate discrepancies in payment terms or transactions.
- Maintain accurate tools and systems for tracking installment activity, payment status, and outstanding balances.
- Serve as the primary point of contact for customer inquiries related to installment plans, payment terms, outstanding balances, and available payment methods.
- Proactively follow up on overdue invoices by issuing payment reminders, contacting customers, and coordinating with relevant internal teams to resolve payment delays.
- Reconcile accounts receivable ledgers to ensure that all customer payments are accurately recorded, allocated, and posted.
- Record deposit transactions and coordinate bank deposits in accordance with established financial procedures.
- Prepare and maintain monthly customer account statements, accounts receivable aging reports, and collection performance reports for management review.
- Generate monthly, quarterly, and annual reports detailing paid and unpaid invoices, installment performance, outstanding balances, and other accounts receivable activities.
- Analyze overdue accounts, identify collection risks, and recommend appropriate actions to minimize outstanding receivables and improve cash flow.
- Support the preparation of financial statements, balance sheets, income statements, and other financial reports in accordance with the Finance Department's guidelines.
- Maintain complete and accurate documentation for accounts receivable transactions, installment agreements, and collection activities to support internal and external audits.
- Ensure compliance with accounting standards, internal controls, financial policies, and applicable tax and regulatory requirements.
- Utilize ERP systems, accounting software, and digital tools to improve the accuracy, efficiency, and reporting of accounts receivable operations.
- Collaborate with the Finance, Sales, and Operations teams to resolve customer account issues and improve billing and collection processes.
- Prepare and submit periodic reports to the Chief Accountant and provide relevant financial updates to management.
- Perform any additional relevant tasks assigned by the direct manager.
Qualifications & Requirements
- Education: Bachelor's degree in Finance, Accounting, or a related field.
- Experience: 5–8 years of relevant experience in accounts receivable, accounting, or financial operations.
- Certifications: CARP or CPA certifications are preferred but not mandatory.
- Strong knowledge of accounting principles, financial reporting, and applicable accounting standards, including GAAP or IFRS.
- Proven experience in accounts receivable management, customer account reconciliation, installment plans, collections, and aging analysis.
- Solid understanding of payment terms, cash application procedures, credit control, and collection strategies.
- Experience using ERP systems, such as SAP, Oracle, or Microsoft Dynamics, and other accounting software.
- Proficiency in Microsoft Office, particularly Excel, and Google Workspace.
- Familiarity with automated invoicing systems, digital payment platforms, and financial reporting tools is an advantage.
- Strong analytical, organizational, problem-solving, and numerical skills, with exceptional attention to detail.
- Excellent communication and customer service skills, with the ability to manage payment-related inquiries professionally.
- Ability to work independently, prioritize multiple tasks, meet deadlines, and maintain confidentiality.
- Proficiency in Arabic and English.
Recruitment Statement
Only qualified and shortlisted candidates will be contacted.
At Jo Academy, we are committed to equal opportunity, diversity, and inclusion. We welcome applications from candidates of all backgrounds, identities, and experiences who share our passion for education, technology, and excellence.
