Inside Sales Representative – Jordan
Company OverviewIRIS Technology is a system integrator with main offices in Riyadh and Amman. The company specializes in providing IT solutions for SMEs, Enterprises, and ISPs across the Middle East and Gulf Council Countries since 2011. IRIS Technology partners with major industry leaders in the domains of Cybersecurity, Networking, Infrastructure, and Cloud Solutions. At IRIS Technology, we believe in building strong partnerships with our clients and strategic partners for sustainable growth. Our team of highly skilled professionals has been recognized by several awards for their work. We strive to empower businesses with innovative ways and knowledge to make the most of available technology.
Job DescriptionIRIS Technology is looking for an Inside Sales Representative to join our team in Jordan.
The role will focus on generating new business opportunities, engaging prospective customers, qualifying leads, and supporting the sales team in building a strong and consistent pipeline.
This position is ideal for a commercially driven individual who is confident communicating with customers, enjoys prospecting and opening new accounts, and wants to build a long-term career in technology sales.
Key Responsibilities- Identify and prospect potential customers through outbound calls, emails, LinkedIn, referrals, and other channels.
- Generate new sales leads and qualified business opportunities for the sales team.
- Research target companies and identify relevant decision-makers and stakeholders.
- Conduct initial customer conversations to understand business requirements and identify potential opportunities.
- Qualify inbound and outbound leads based on business needs, opportunity potential, timing, and customer profile.
- Schedule customer meetings for Account Managers and Sales Managers.
- Follow up on marketing campaigns, events, vendor-generated leads, and customer inquiries.
- Maintain regular follow-up with prospects throughout the qualification process.
- Introduce IRIS Technology's Cybersecurity, Networking, Infrastructure, Cloud, and IT Services capabilities to prospective customers.
- Maintain accurate customer, lead, opportunity, and activity information within the CRM/system.
- Work closely with sales and marketing teams to develop target account lists and prospecting campaigns.
- Build and maintain a healthy prospecting pipeline against defined monthly and quarterly KPIs.
- Meet assigned targets for outreach activities, qualified opportunities, meetings, and pipeline contribution.
Qualifications- 1–3 years of experience in inside sales, telesales, business development, sales development, or a similar customer-facing role.
- Previous experience in IT, technology, B2B services, or solution sales is preferred.
- Strong communication and interpersonal skills.
- Confident in cold calling, prospecting, and initiating conversations with new customers.
- Strong interest in technology and willingness to learn about cybersecurity, networking, infrastructure, and cloud solutions.
- Target-driven with a strong sense of ownership and follow-up discipline.
- Good research, organization, and time-management skills.
- Comfortable working with CRM systems, LinkedIn, email, and digital prospecting tools.
- Bachelor's degree in Business, Marketing, IT, or a related field is preferred.
- Fluent in Arabic and English.
Why Join IRIS TechnologyOpportunity to lead and shape the future of a forward-thinking, rapidly growing technology company.
Exposure to a variety of challenging projects, working with the latest technologies in a dynamic industry.
A culture that emphasizes personal and professional growth, encouraging innovation and continuous learning.
Competitive compensation package, inclusive of attractive benefits and opportunities for career advancement.
A collaborative and supportive work environment, where creativity and initiative are valued and rewarded.
At IRIS Technology, we are dedicated to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and are committed to providing equal opportunities for all. Join us in our journey to redefine the technological landscape and make a lasting impact in the world of technology.