We are looking for an experienced and motivated ERP Sales Specialist to promote and sell ERP solutions to companies across different industries. The role focuses on understanding customer business processes, identifying their requirements, presenting suitable ERP solutions, and managing the sales process from lead generation until deal closure.
The ideal candidate should have a good understanding of ERP systems, business processes, and B2B technology sales, with the ability to communicate effectively with decision-makers and build long-term customer relationships.
Key Responsibilities
- Identify and generate new sales opportunities for ERP solutions.
- Contact potential customers through calls, meetings, networking, referrals, and other sales channels.
- Understand customer business processes, operational challenges, and ERP requirements.
- Conduct customer meetings and requirement discovery sessions.
- Present and demonstrate ERP solutions based on customer needs.
- Explain ERP modules such as:
- Finance and Accounting
- Sales and CRM
- Procurement
- Inventory and Warehouse Management
- Manufacturing and Production
- Human Resources and Payroll
- Supply Chain Management
- Maintenance and Asset Management
- Prepare commercial proposals, quotations, and solution presentations.
- Coordinate with technical and implementation teams to develop suitable ERP solutions.
- Manage the complete sales cycle from initial contact to negotiation and contract closure.
- Follow up with prospects and maintain an active sales pipeline.
- Build strong relationships with customers and identify opportunities for additional services and system expansion.
- Maintain accurate records of leads, opportunities, customer activities, and sales forecasts.
- Achieve monthly, quarterly, and annual sales targets.
- Monitor competitors, ERP market trends, and customer requirements.
- Participate in exhibitions, business events, customer visits, and sales meetings when required.
- Support customers during the transition from the sales stage to the ERP implementation stage.
Qualifications
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, Management Information Systems, Engineering, or a related field.
- Previous experience in ERP sales, software sales, IT solutions, or B2B technology sales is preferred.
- Good understanding of ERP concepts and business processes.
- Experience selling ERP solutions to manufacturing companies is an advantage.
- Ability to understand customer requirements and translate them into suitable system solutions.
- Strong presentation, negotiation, and communication skills.
- Ability to communicate with business owners, general managers, finance managers, operations managers, and IT teams.
- Self-motivated and able to work independently and achieve sales targets.
- Good knowledge of Microsoft Office and CRM systems.
- Good command of Arabic and English.
Preferred Experience
- Experience with ERP platforms such as Odoo, SAP, Oracle, Microsoft Dynamics, or similar ERP systems.
- Experience working with manufacturing, industrial, trading, or service companies.
- Understanding of digital transformation, Industry 4.0, IoT, MES, or production management solutions is an advantage.
- Existing relationships with potential ERP customers are highly preferred.
Key Skills
- ERP Solution Selling
- B2B Sales
- Lead Generation
- Consultative Selling
- Business Process Understanding
- Customer Needs Analysis
- Solution Presentation
- Negotiation and Closing
- Account Management
- CRM and Pipeline Management
- Sales Forecasting
- Communication and Relationship Building
Key Performance Indicators (KPIs)
- ERP sales revenue achieved.
- Number of qualified leads generated.
- Number of customer meetings and demonstrations.
- Proposal-to-contract conversion rate.
- Number of new customers acquired.
- Sales pipeline value.
- Achievement of monthly and quarterly sales targets.
- Customer follow-up and retention.
