Company Description
CsMena is a professional company specializing in Business Process Outsourcing (BPO), technology-enabled services, and digital solutions.
Through innovation and continuous investment in technology, CsMena delivers scalable solutions that help organizations improve operational efficiency, enhance customer experience, and accelerate digital transformation.
As part of our technology growth strategy, we are seeking an experienced Business Development Manager – IT Solutions to drive business growth by identifying, developing, and closing new technology opportunities across target markets.
About the Role
The Business Development Manager – IT Solutions will be responsible for expanding CsMena's technology business by identifying new opportunities, developing strategic relationships, and driving revenue growth through the sale of technology products and solutions.
The successful candidate will combine strong business development capabilities with solid technology understanding to engage customers, understand business challenges, and position the right solutions to meet their needs.
The role will focus on enterprise customers, strategic accounts, and technology-driven solutions across multiple industries.
Key Responsibilities
Business Development & Sales Growth
- Develop and execute business development strategies to achieve revenue and growth targets.
- Identify, qualify, and develop new business opportunities within targeted industries.
- Build and maintain a strong sales pipeline through proactive prospecting, networking, referrals, and market research.
- Lead the complete sales cycle from opportunity identification through negotiation and contract closure.
- Achieve assigned sales targets and revenue objectives.
Technology Solutions Sales
- Understand customer business needs and recommend suitable technology solutions.
- Present and demonstrate technology capabilities to business and technical stakeholders.
- Collaborate with technical teams to prepare proposals, solutions, and presentations.
- Support solution design and value proposition development.
- Manage customer relationships throughout the sales process.
Solutions Portfolio
The role will support selling technology solutions including:
- Software Solutions
- SaaS Platforms
- Cloud Solutions
- Artificial Intelligence Solutions
- Automation Platforms
- Enterprise Applications
- Digital Transformation Solutions
- IT Infrastructure Solutions
- Cybersecurity Solutions
- Integration Solutions
- Communication & Collaboration Platforms
- Customized Technology Solutions
Market Development & Relationship Management
- Develop relationships with enterprise customers, technology partners, and decision-makers.
- Build a strong network across target industries.
- Identify market trends, customer challenges, and emerging technology opportunities.
- Represent CsMena at technology events, conferences, and business networking activities.
- Develop strategic partnerships that support business growth.
Stakeholder Management
- Build relationships with C-level executives, IT leaders, procurement teams, and business owners.
- Conduct discovery meetings to understand customer challenges and priorities.
- Act as a trusted advisor by providing technology recommendations and business solutions.
- Coordinate with internal teams to ensure successful customer engagement and delivery.
Required Qualifications
- Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field.
- Minimum 5–8 years of experience in Business Development, Enterprise Sales, or Technology Solutions Sales.
- Proven track record selling IT products, software, SaaS, cloud, or digital transformation solutions.
- Experience managing complex B2B sales cycles.
- Strong understanding of enterprise technology solutions.
- Demonstrated ability to achieve sales targets.
Preferred Industry Experience
Experience within one or more of the following industries is highly preferred:
- IT Services & System Integration
- Cloud Computing
- Software & SaaS
- Cybersecurity
- Artificial Intelligence
- Digital Transformation
- Telecommunications
- Enterprise Technology Solutions
- IoT Solutions
- Technology Consulting
Required Skills & Competencies
- Strong business development and sales hunting skills.
- Excellent negotiation and closing abilities.
- Ability to engage with senior-level stakeholders.
- Strong understanding of technology solutions and business value.
- Consultative selling approach.
- Strong presentation and communication skills.
- Market development mindset.
- Self-driven with strong ownership and accountability.
Preferred Experience
- Experience selling technology solutions in GCC markets is highly preferred.
- Existing network with enterprise customers and decision-makers is an advantage.
- Experience working with technology partners and vendors is preferred.
- Experience managing government and large enterprise accounts is a plus.
Key Performance Indicators (KPIs)
- Revenue Achievement
- New Customer Acquisition
- Sales Pipeline Value
- Opportunity Conversion Rate
- Customer Meetings Generated
- Proposal Success Rate
- Sales Cycle Management
- Strategic Partnerships Developed
- Customer Retention & Expansion
What We Offer
- Competitive salary package with performance-based incentives.
- Opportunity to grow within a technology-focused organization.
- Exposure to innovative technology solutions and global customers.
- Professional growth and career development opportunities.
- Dynamic and innovation-driven work environment.
