Mada BNPL is redefining how Jordanians shop and pay in today's digital economy and we're growing our team to support the next stage of our journey.
We're Hiring: Credit Manager
📍 Amman, Jordan | Full-time | On-site
As our Credit Manager, you'll play a critical role in balancing sustainable portfolio growth with effective risk management. You'll lead the development of credit strategies, optimize underwriting decisions, enhance risk models, and ensure our lending portfolio remains healthy while delivering a seamless customer experience.
Key Responsibilities
- Develop, implement, and continuously optimize credit policies and underwriting frameworks.
- Assess customer and merchant creditworthiness using financial, behavioral, and alternative data.
- Define, monitor, and adjust credit limits and lending criteria based on portfolio performance.
- Build and enhance credit risk models, scorecards, and mitigation strategies.
- Oversee and optimize credit decisioning systems, underwriting workflows, and risk engines to improve automation, accuracy, and operational efficiency.
- Collaborate with Product and Technology teams to implement, enhance, and maintain credit systems, integrations, and data-driven decisioning capabilities.
- Monitor portfolio quality, delinquency trends, and key risk indicators, providing actionable insights to leadership.
- Collaborate closely with Product, Operations, Data, Technology, and Finance teams to drive data-driven credit decisions.
- Ensure full compliance with internal policies, regulatory requirements, and risk governance standards.
- Identify opportunities to improve approval rates while maintaining portfolio quality and minimizing credit losses.
What We're Looking For
- Proven experience in Credit Management, Credit Risk, Portfolio Management, or Consumer Lending.
- Strong analytical skills with the ability to interpret financial, behavioral, and portfolio data.
- Solid understanding of credit risk methodologies, KPIs, and portfolio performance metrics.
- Experience working with credit decisioning platforms, risk engines, or related financial systems.
- Experience in fintech, digital lending, banking, or BNPL is highly preferred.
- Bachelor's degree in Finance, Economics, Business Administration, Accounting, or a related field.
- Strong stakeholder management, communication, and decision-making skills.
- Experience working in a fast-paced, high-growth environment is an advantage.
If you're passionate about building intelligent credit strategies that enable growth while managing risk, we'd love to hear from you.
Apply now and help shape the future of digital payments with Mada BNPL.
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