Job description:
Purpose of the Job
The Senior Logistics Supervisor will oversee daily logistics operations to ensure the efficient and timely delivery of goods. This role involves managing a team, coordinating with various departments, and optimizing logistics processes to enhance service quality and operational efficiency.
Job Description
- Supervise and mentor logistics staff, providing guidance and support to enhance performance and professional development.
- Oversee daily logistics operations, including warehousing, inventory management, and transportation, ensuring adherence to company policies and procedures.
- Analyze logistics processes to identify inefficiencies and implement improvements to enhance service delivery and reduce costs.
- Collaborate with internal departments, including sales, customer service, and procurement, to ensure seamless logistics operations and customer satisfaction.
- Track and report key performance indicators (KPIs) related to logistics operations, ensuring targets are met or exceeded.
- Monitor inventory levels, conduct regular audits, and ensure optimal stock levels to meet customer demands.
- Manage relationships with external logistics providers, negotiating contracts and ensuring compliance with service level agreements (SLAs).
- Ensure all logistics operations comply with health, safety, security, and environmental regulations and company standards.
- Provide training and development opportunities for staff to enhance their skills and knowledge in logistics and supply chain management.
- Address customer inquiries and resolve logistics-related issues promptly to maintain high levels of customer satisfaction.
Job Requirements - Experience and Education
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 5 years of experience in logistics or supply chain management, with at least 2 years in a supervisory role.
- Strong understanding of logistics processes, inventory management, and transportation operations.
Leadership Behaviors Building Outstanding Teams Collaborate & break silos Execution & Accountability External focus Growth mindset Inclusion Innovation Setting a clear direction Simplification Skills Adaptability Analytical Skills Attention To Details Communication Skills Customer Focus Financial Acumen Leadership Skills Negotiation Skills Problem Solving Project Management Regulatory Compliance
