Company Description
Integrated Technology Group (ITG) is a global, innovative, and dynamic technology company with a history of over 33 years. Founded in 1989, ITG operates across several regions, including Jordan, the United States, Saudi Arabia, Egypt, Africa, and Asia, providing high-quality end-to-end IT products and services. Renowned for its flagship solutions like EduWave®, WaveGRP®, and WaveERP®, ITG has served over 25 million users and 50,000 educational institutions worldwide. The company invests heavily in research and development, focusing on innovative solutions to meet the evolving needs of its clients. At ITG, employee development, social initiatives, and strong client relationships are core values, driving the company's mission to empower people and support organizational growth through technology.
Role Description
ITG is looking for a Senior Professional Services Engineer in Amman, Jordan. The candidate for this vacancy should serve as a technical product expert in ITG’s portfolio of software products; highly proficient in product use, target business processes, product deployment, and resolution of support issues; deliver onsite consulting and support services at client locations.
Qualifications
- Written and verbal communication and presentation skills (English / Arabic).
- Strong analytical and problem-solving skills.
- Hands-on experience in Software Project Management and Software Development life-cycle (SDLC).
- Proficiency in Internet Information Services (IIS), Web Applications, and Windows Server Administration.
- Bachelor's degree in Computer Science or equivalent.
- Certified in Business Analysis CBAP or PMI-PBA or similar certification.
- Minimum of 3 years of experience.
