Company Description
Premier Business Solutions (PBS) is a leading outsourcing and consulting firm specializing in operational support for U.S.-based mortgage, financial, and real estate companies. Established in 2015 in collaboration with Premier Lending, PBS was founded to provide cost-effective, high-quality talent to help businesses scale efficiently while maintaining operational excellence. We offer expertise in mortgage processing, accounting, HR, compliance, IT support, and other back-office functions, enabling our clients to optimize their workflow and reduce costs.
Our team consists of highly skilled professionals based in Jordan, trained to meet U.S. industry standards and deliver exceptional service. As we expand our client base, we are seeking top-tier talent to join our growing team and support our mission of bridging global expertise with U.S. business needs.
About Premier Lending
At Premier Lending, Inc., we believe that great companies are built by great people. As a mission-driven mortgage lender, we are committed to making a difference in the lives of our clients and the communities we serve. Our operations teams — from accounting and processing to closing and compliance — are essential to delivering on this promise. We foster a collaborative culture where every voice matters and teamwork drives success. At Premier Lending, you'll find a supportive environment focused on professional growth, continuous learning, and the tools you need to thrive. Join us and become part of a purpose-driven organization where your contributions help turn homeownership dreams into reality.
Job Summary
As a Follow-Up Specialist/Appointment Setter, you will play a key role in establishing relationships with property sellers, gathering essential property details, and scheduling appointments for the sales team. This is a client-facing position requiring strong communication skills and a proactive approach.
Key Responsibilities
- Make outbound calls to property owners from a provided lead list.
- Follow up with potential sellers to collect property details and assess their needs.
- Schedule qualified appointments for the sales team.
- Maintain accurate records in the CRM system.
- Respond to inbound inquiries and provide information about our services.
- Build rapport with property owners through professional and empathetic communication.
- Collaborate with the team to meet and monthly performance targets.
Qualifications
- Have at least 1-year experience in sales.
- Prior experience in customer service, sales, or a similar role (sales experience with U.S. market clients or with companies based in Amman that serve U.S. clients is preferred).
- Strong verbal communication and interpersonal skills.
- Ability to multitask by typing quickly while speaking on the phone; tech-savvy.
- Highly organized, detail-oriented, and able to manage time effectively.
- Comfortable making outbound calls in a fast-paced environment.
- Familiarity with CRM software is a plus (training provided).
- Self-motivated, goal-driven, and eager to learn.
What We Offer
- Competitive pay with performance-based incentives.
- Comprehensive training, ongoing support, and development opportunities.
- The chance to work with a reputable U.S.-based real estate company.
- Opportunities for growth within a company that values teamwork, development, and innovation.
How To Apply
If you're passionate about real estate, relationship-building, and helping people, we’d love to hear from you! Please submit your resume and a brief video cover letter explaining why you’d be a great fit for this role. Premier Business Solutions is an equal-opportunity employer and welcomes applications from all qualified individuals.
