Company Description
Dumyah is the largest E-commerce platform in Jordan, founded in 2016 to provide a diverse range of products for women, including maternity, baby gear, beauty essentials, and home supplies. Our highly skilled teams are dedicated to enriching the motherhood journey by offering exceptional user experiences through customer satisfaction, product variety, fast delivery, and competitive prices. Dumyah constantly seeks to attract talented professionals who share our vision and contribute to our success. Our goal is to be the leading tech company in the Middle East, offering creative solutions and services to make mothers' lives easier and more enjoyable.
Role Description
This is a full-time on-site role for a Customer Care Intern located in Amman. The Customer Care Intern will be responsible for providing top-notch customer support, handling customer inquiries, ensuring customer satisfaction, and maintaining excellent communication with clients. The intern will also assist with resolving any issues or concerns customers may have, ensuring a smooth and positive experience.
Qualifications
- Customer Satisfaction and Customer Support skills
- Strong Analytical Skills
- Excellent Communication skills
- Experience in Customer Service
- Ability to work in a fast-paced environment
- Problem-solving skills
- Bachelor's degree or currently studying in a relevant field is a plus
