Job Title: Sales & Customer Service AgentCompany: Centric Prime
Location: Amman (On-site)
Working Hours: 6:00 PM – 2:00 AM (Amman Time) – Night Shift
About UsAt Centric Prime, we connect businesses across the U.S. and MENA region with exceptional talent based in Jordan. We specialize in building high-performing remote teams across sales, customer service, digital marketing, IT support, and more.
Our approach is simple: we handle recruitment, onboarding, HR, and payroll—so our clients can focus on scaling their business while we take care of the people behind it.
We’re not just filling roles—we’re creating long-term opportunities that drive success for both our clients and our team members.
Job OverviewWe are looking for a driven and customer-focused Sales & Customer Service Agent to join one of our clients. This role is ideal for someone who enjoys building relationships, closing deals, and delivering excellent customer experiences in a fast-paced environment.
Key Responsibilities- Handle both inbound and outbound sales calls with potential and existing customers
- Understand customer needs and recommend tailored solutions
- Maintain strong product knowledge to effectively communicate value
- Meet and exceed sales targets and KPIs
- Build lasting customer relationships to ensure satisfaction and retention
- Accurately log customer interactions and sales activities in the CRM system
- Collaborate with team members to improve sales strategies and performance
Qualifications- Bachelor’s degree in Business, Communications, or a related field
- Minimum 1 year of experience in sales or customer service
- Fluency in English (B2 level or higher – written and spoken)
- Comfortable appearing on camera for content creation when required
- Flexibility to work night shifts (5:00 PM – 3:00 AM)
- Strong communication, negotiation, and interpersonal skills
- Target-driven mindset with strong problem-solving abilities
- Experience in the airline or travel industry is a plus
Why Join Us?At Centric Prime, you’ll be part of a dynamic and supportive environment where your growth matters. This is your opportunity to advance your sales career while working with international clients and gaining valuable experience.
