Job Title: Sales & Customer Service Agent
Company: Centric Prime
Location: Amman, Jordan (On-site)
Working hours: (6:00pm - 3:00am) Amman Time Zone. NIGHT SHIFT
About Us:
Centric Prime is a remote staffing agency that helps businesses in the U.S. and MENA region hire and manage top talent from Jordan. We specialize in providing skilled professionals in roles such as sales, customer service, digital marketing, social media management, virtual assistance, IT support, and more.
Our mission is to empower companies to streamline operations, reduce costs, and scale efficiently by building high-performing remote teams. We handle recruitment, onboarding, HR, and payroll—so our clients can focus on growth while we take care of the rest.
At Centric Prime, we’re not just connecting businesses with talent—we’re creating opportunities that drive success on both sides.
Job Overview:
We are currently seeking a motivated and results-driven Sales & Customer Service Agent on behalf of one of our clients. If you have a passion for sales and customer service, this is your chance to strengthen your talents and grow with us in an exciting and diversified setting.
Key Responsibilities:
- Conduct outbound and inbound sales calls to potential and existing customers.
- Identify customer needs and provide tailored solutions to drive sales.
- Maintained strong product knowledge to communicate benefits to customers effectively.
- Achieve and exceed sales targets and performance metrics.
- Build and maintain positive customer relationships to ensure satisfaction and retention.
- Accurately record customer information and sales interactions in the CRM system.
- Collaborate with the team to develop and implement effective sales strategies.
Qualifications:
- Bachelor's degree in communication, business or a related field.
- 1+ years of experience in sales.
- Fluency in English (reading, writing, and speaking) at level B2 or higher.
- Must be comfortable speaking in front of the camera to create content.
- Ability to work alternating shifts (day and night), with night shifts between 5 PM and 3 AM.
- Strong communication and negotiation skills.
- Goal-oriented mindset with a proactive approach to problem-solving.
- Airline experience is a plus.
- Join us and take the next step in your sales career with Centric Prime!
