Job Opportunity: Sales & Customer Service Agent at Centric Prime
- Amman Jordan - Night Shift Between 6 pm - 3 am (Must work from office, remote work will not be accespted)
Company Overview: At Centric Prime, we are a leading outsourcing center dedicated to providing comprehensive business support services tailored to meet the unique needs of our clients. From business answering services and customer support to virtual assistance, booking management, and medical billing, we offer a wide range of solutions designed to streamline operations and drive efficiency.
Our expertise also extends to creative services, including graphic design, video editing, and social media moderation, ensuring our clients' brands stand out in today’s competitive landscape. Whether it’s managing restaurant orders, enhancing its online presence, or delivering exceptional customer care, Centric Prime is committed to excellence in every task we undertake.
We proudly serve businesses in the US and MENA markets, offering customized solutions to help them save time, reduce costs, and focus on their core objectives. Join our team and be part of a company that’s transforming the way businesses operate!
Job Description: We are currently seeking a motivated and results-driven Sales & Customer Service Agent to join our expanding team. If you have a passion for sales and customer service, this is your chance to strengthen your talents and grow with us in an exciting and diversified setting.
Key Responsibilities:
- Conduct outbound and inbound sales calls to potential and existing customers.
- Identify customer needs and provide tailored solutions to drive sales.
- Maintained strong product knowledge to communicate benefits to customers effectively.
- Achieve and exceed sales targets and performance metrics.
- Build and maintain positive customer relationships to ensure satisfaction and retention.
- Accurately record customer information and sales interactions in the CRM system.
- Collaborate with the team to develop and implement effective sales strategies.
- Must be comfortable speaking in front of the camera to create content.
Qualifications:
- Fluency in English (reading, writing, and speaking) at level B2 or higher.
- Must be comfortable speaking in front of the camera to create content.
- Minimum of 1 year experience in sales.
- Ability to work alternating shifts (day and night), with night shifts between 5 PM and 3 AM.
- Strong communication and negotiation skills.
- Goal-oriented mindset with a proactive approach to problem-solving.
- Airline experience is a plus.
If you're interested in joining our dynamic team, send us a private message with your CV today or email dr.shadi@centricprime.com.
Join us and take the next step in your sales career with Centric Prime!
