Company Description

The Consul company is a leading visa and immigration consultancy dedicated to providing professional, transparent, and client-focused services. We specialize in immigration pathways, student visas, visitor visas, family reunification, and global mobility solutions. As our company continues to grow, we are looking for an experienced professional to join our team and contribute to delivering exceptional service to our clients., The Consul works to minimize delays and reduce the risk of application rejection. The Consul is committed to transparent and reliable service, aiming to make the visa process as straightforward and stress-free as possible for clients pursuing travel, study, or relocation goals.

Role Description

The Senior Visa & Immigration Officer is a full-time, on-site role located in Amman, Jordan. This position is responsible for overseeing and processing visa and immigration applications, including , handeling -end -to -end Visa applications such as , Schengen, USA (B1/B2, F1, Family-Based Immigration), United Kingdom , Australia , and other international visa categories. Day-to-day tasks include reviewing documentation for accuracy and compliance, advising clients on requirements and procedures, and managing case files from initial assessment through final submission . The senior officer will coordinate with consulates, embassies, and relevant authorities, monitor regulatory changes, and ensure that internal policies align with current immigration laws.

Key Responsibilities

· Provide professional visa and immigration consultations.

· Assess applicants' eligibility.

· Prepare complete visa applications and supporting documentation.

· Complete all required online application forms.

· Review documents to ensure accuracy and compliance.

· Prepare clients for embassy interviews.

· Monitor applications until final decisions are issued.

· Communicate with embassies and visa application centers when required.

· Keep up to date with immigration laws and embassy requirements.

· Update client records through the CRM system.

· Maintain high approval rates through quality case preparation.

The role also involves contributing to the continuous improvement of service standards and workflow efficiency.

Qualifications

Strong background in immigration and immigration law, with experience interpreting and applying visa regulations and policies.
Proven customer service skills, including client advisory, case management, and clear communication with diverse populations.
Experience in law enforcement, compliance, or regulatory environments, with attention to detail and risk mitigation.
Ability to provide training, guidance, and mentorship to team members on immigration procedures and client service standards.
Bachelor’s degree in translation, English, International Relations, Public Administration, or any related field (or equivalent professional experience).
Excellent written and spoken communication skills in English; proficiency in Arabic as well.
Strong organizational and analytical abilities, with the capacity to manage multiple cases and deadlines simultaneously.
High level of integrity, confidentiality, and professionalism when handling sensitive client information.
Prior experience in visa processing, consular services, or immigration consulting in Jordan or the region is required .

Core Behavioral Competencies

· Integrity and Professional Ethics

· Attention to Detail

· Analytical Thinking

· Decision Making

· Problem Solving

· Planning and Organizing

· Customer Focus

· Communication Skills

· Interpersonal Skills

· Adaptability and Flexibility

· Cultural Awareness and Sensitivity

· Initiative and Proactiveness

· Time Management

· Influencing and Negotiation

· Results Orientation

How to apply

If you believe you have the expertise and passion to help clients achieve their immigration goals, we would love to hear from you. Closing date of application:10/8/2026

Please send your CV in English to:

careers@theconsul.net

Applications will be reviewed on a rolling basis. The vacancy may close before the advertised deadline once a suitable candidate has been identified and hired; therefore, applicants are encouraged to submit their applications as early as possible.

Only shortlisted candidates will be contacted

The Consul

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Senior Visa & Immigration Officer