Business Development

Support onboarding activities for new partners including documentation, due diligence coordination and go-live support
Conduct regular partner visits to strengthen relationships and increase transaction volumes
Identify new business opportunities, remittance corridors and potential strategic partnerships
Identify and onboard new Exchange Houses, Banks and Financial Institution partners in Jordan
Conduct commercial negotiations and support agreement execution with prospective partners
Support regulatory documentation and onboarding requirements in coordination with Compliance
Assist in executing pricing, promotional campaigns and market activation initiatives
Support DPB, DTB & CB referral programs initiatives within the assigned market

Partner Management

Monitor partner transaction trends and report business opportunities to the Head of Originating Markets
Assist partners in resolving operational issues by coordinating with Client Services, Operations and Compliance
Ensure partner branding, marketing materials and promotional activities are maintained across branches
Support periodic Business Reviews (QBRs) with partner management

Commercial & Market Intelligence

Collect competitor pricing, commission structures and market intelligence
Monitor customer behavior, corridor trends and migration opportunities
Assist in implementation of corridor-specific promotional campaigns
Monitor Jordan remittance market developments, competitor activities and regulatory changes
Identify opportunities for corridor expansion, correspondent banking and digital payment solutions

Operations & Governance

Coordinate with Finance and Treasury regarding funding requirements and settlement follow-up
Escalate partner operational issues, system disruptions and customer complaints promptly
Support business continuity activities during service disruptions
Coordinate implementation of new API integrations and operational enhancements with Product, Technology and Operations teams
Support business continuity planning and service recovery activities across Jordan partners
Ensure all customer and partner interactions comply with AML/CFT and regulatory requirements
Maintain accurate CRM records, visit reports and business activity trackers
Prepare weekly and monthly activity reports for the Head of Originating Markets

Requirements

Graduate from University, preferably in Business Administration, Banking, Finance, Marketing or a related discipline.

EXPERIENCE

Candidate must be based in Jordan and must have a minimum of 6 years of Banking, Exchange House or FinTech experience with at least 4 years in Business Development or Relationship Management along with following requirements

Working knowledge of Cross Border Payment industry
Knowledge of Exchange House business operations
Basic understanding of correspondent banking and international payment processes
Knowledge of AML/CFT and sanctions requirements
Experience in partner relationship management
Strong negotiation and presentation skills
Proficiency in Excel and PowerPoint
Arabic and fluency in English is required; preference may be given to a Jordanian national with strong local market knowledge

iFAST Global Bank Limited

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Senior Business Development Executive - Jordan