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About
Results-driven Contact Centre Supervisor with 11+ years of progressive leadership in customer service operations, including 7+ years in supervisory roles across high-profile organizations in Dubai. Proven track record of managing large-scale teams, optimizing performance metrics, and driving customer satisfaction through data-led strategies and service innovation. Adept in people development, cross-functional collaboration, and emergency support operations, with specialized experience in luxury automotive and public sector environments.
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