Skills
Data Analysis and Problem Solving
Inventory & Stock Management
Expense Reports
Microsoft Windows & Office Suite
Communication and Presentation
Proofreading & Attention to Detail
Relationship Building and Team Collaboration
Public Speaking and Adaptability
Quick Learning and Agility
Coordination Skills
About
Experienced customer service professional with 13+ years in the mobile and electronics industry,
specializing in troubleshooting, issue resolution, KPI monitoring, and service center operations for major
brands like Vivo, Samsung, Apple, and Nokia. Skilled in handling inquiries, warranty claims, and service
audits while ensuring high customer satisfaction. Strong background in training teams, performance
auditing, and managing billing processes across international markets.
Profile Photo
