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Skills
Problem solving, troubleshooting, communication skills
About
Customer Service & Technical Support Specialist | 5+ Years in Customer-Facing Roles | Bilingual (English & Arabic)
Reliable and adaptable customer service professional with over 1.5 years of experience in technical support at Concentrix, combined with 5+ years in retail and sales, including store management. Proven ability to troubleshoot technical issues, resolve customer complaints efficiently, and deliver excellent service in fast-paced environments. Strong background in team leadership, communication, and problem resolution. Fluent in English and Arabic, with a commitment to maintaining high standards of customer satisfaction and professionalism.
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