Skills
• Customer Service
• Cash Handling
• Teller Operations
• Bank Transactions
• Client Relationship Management
• Call Center (Inbound)
• Problem Solving
• Time Management
• Attention to Detail
• Collections and Follow-up
• Communication Skills
• Microsoft Office (Word, Excel, Outlook)
• Data Entry
• Administrative Support
• Teamwork
• Conflict Resolution
• CRM Systems (Customer Relationship Management)
• Email Correspondence
• Documentation and Filing
• Fast Learner
• Work Under Pressure
• Adaptability
• Confidentiality & Data Security
• Arabic – Native
• English – Intermediate
About
My name is Mohammad Ali, and I have over 9 years of experience in the banking sector, most of which I spent at Jordan Commercial Bank. I worked across different departments including customer service, tellering, inbound call center, and collections. This experience gave me strong skills in communication, problem-solving, and handling financial transactions with accuracy and professionalism.
One of my key strengths is my ability to stay calm under pressure and handle customer needs with patience and clarity. I was known for being reliable and efficient, often trusted with high-responsibility tasks. I also worked closely with corporate clients and internal departments, which improved my organizational and coordination skills.
I’m currently seeking a new opportunity outside of the banking sector, where I can apply my administrative and client-facing experience in a different industry, such as data entry, HR, or customer operations.
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